Javante Harrison
Stratford,Connecticut
Summary
Customer-focused Retail Banker known for high productivity and efficient task completion. Specialize in account management, financial advising, and customer service excellence. Excel at communication, problem-solving, and adaptability, ensuring seamless banking experiences for clients.
Overview
3
3
years of professional experience
Work History
Retail Banker
M&T Bank
Bridgeport, Connecticut
03.2025 - Current
- Assisted customers with account inquiries and transaction processing.
- Educated clients on banking products and services to enhance financial literacy.
- Collaborated with team members to resolve customer issues promptly and effectively.
- Maintained compliance with bank policies and federal regulations during transactions.
- Provided exceptional customer service to build trust and promote customer loyalty.
- Assisted customers with account inquiries, deposits, withdrawals, transfers, loan applications, and other transactions as needed.
- Identified cross-selling opportunities to meet customer needs and referred products to increase sales volume.
Billing Specialist
Verizon Wireless
Kissimmee, Florida
07.2022 - 11.2024
- Utilized billing software to manage account updates and payment processing.
- Generated accurate monthly invoices for residential and business accounts.
- Processed customer billing inquiries and resolved discrepancies promptly.
- Collaborated with team members to ensure timely bill delivery and service continuity.
- Analyzed billing reports to identify trends and recommend improvements.
- Reviewed purchase orders, sales tickets and charge slips to compute fees or charges due.
Education
Banking And Finance
Connecticut Community College
Connecticut08-2026
High School Diploma -
Wolmers Boys
Miami, FL09-2020
Skills
- Financial analysis
- Account reconciliation
- Team collaboration
- Time management
- Customer service
- Data management
- Compliance adherence
- Problem resolution
Timeline
Retail Banker
M&T Bank
03.2025 - Current
Billing Specialist
Verizon Wireless
07.2022 - 11.2024
Banking And Finance
Connecticut Community College
High School Diploma -
Wolmers Boys