Customer Service Manager
Hobby Lobby
2014 - 2024
Customer service manager duties are various, making sure customers are able to find items, making sure cashiers are ringing customers out properly with correct discounts ,ordering front end items build and rearrange fixtures,price markdowns, and just making sure everything is organized and working properly.
- Supported team efforts in maintaining high customer satisfaction ratings through attentive service.
- Assisted in resolving customer inquiries through effective communication and problem-solving skills.
- Adapted quickly to new tools and systems for efficient handling of customer requests.
- Participated in training sessions to enhance product knowledge and service techniques.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.