Javarous Mayes
Nashville,TN
Summary
Business Administration student at Fisk University with experience in real estate development, hospitality operations, and customer-facing environments. Skilled in guest communication, problem solving, and coordinating with cross-functional teams in fast-paced settings. Seeking an entry-level opportunity in property management to apply strong customer service and operational support skills to property operations and resident satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front Desk Associate
Homewood Suites, Nashville, TN
Nashville, TN
10.2025 - Current
- Delivered professional, customer-focused service to guests in a fast-paced, high-volume hotel environment.
- Managed guest check-ins and check-outs while maintaining accuracy, organization, and attention to detail.
- Handled guest concerns and resolved issues calmly, demonstrating problem-solving skills and sound judgment to ensure satisfaction and retention.
- Communicated effectively with housekeeping, maintenance, and management teams to collaborate under time-sensitive conditions.
- Maintained confidentiality of guest information while meeting company policies and daily deadlines.
Real Estate Development Intern
Mortenson Construction, Nashville, TN
Nashville, TN
05.2024 - 08.2024
- Conducted market research and feasibility studies, supporting data-driven decision-making for development projects.
- Collaborated with architects, engineers, and contractors, demonstrating cross-functional teamwork and collaboration.
- Assisted with safety procedures and compliance, contributing to zero safety incidents during the internship period.
Shuttle Driver
Homewood Suites, Nashville, TN
Nashville, TN
12.2024 - Current
- Provided safe and reliable transportation for hotel guests while maintaining a high standard of customer service and professionalism.
- Assisted guests with luggage and offered local recommendations, strengthening interpersonal and communication skills.
- Adapted to changing schedules and guest needs, demonstrating flexibility and time management.
Cashier
7 – Eleven, Nashville, TN
Nashville, TN
11.2022 - 05.2024
- Assisted customers daily in a fast-paced retail environment, strengthening customer service and adaptability.
- Handled cash transactions accurately and responsibly, demonstrating attention to detail and accountability.
Tugger Driver & Crane Operator
Volkswagen of Chattanooga, Chattanooga, TN
Chattanooga, TN
05.2023 - 08.2023
- Transported materials efficiently while meeting production deadlines and safety requirements.
- Operated equipment in a high-responsibility, detail-oriented environment with zero safety incidents.
- Worked collaboratively with team members to improve workflow efficiency.
Education
Bachelor of Business Administration -
Fisk University
Nashville, TN05-2026
Skills
- Customer Relations
- Guest Communication
- Market Research
- Time Management
- Conflict Resolution
- Microsoft Office
- Adaptability
- Attention to Detail
Accomplishments
President, Delta Mu Delta International Business Honor Society
Certification
- OSHA Safety Training
- Customer Service & Sales Training
- Real Estate Certificate, Ferguson CLE
- Expected Summer 2026
Timeline
Front Desk Associate
Homewood Suites, Nashville, TN
10.2025 - Current
Shuttle Driver
Homewood Suites, Nashville, TN
12.2024 - Current
Real Estate Development Intern
Mortenson Construction, Nashville, TN
05.2024 - 08.2024
Tugger Driver & Crane Operator
Volkswagen of Chattanooga, Chattanooga, TN
05.2023 - 08.2023
Cashier
7 – Eleven, Nashville, TN
11.2022 - 05.2024
Bachelor of Business Administration -
Fisk University