Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

JaVaughn Kennedy

Las Vegas

Summary

Compassionate CNA with over six years of experience providing exceptional patient care. Expertise in HIPAA compliance and patient confidentiality, with a strong ability to collaborate with multidisciplinary teams to enhance patient outcomes and comfort.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Spirit
Las Vegas, NV
02.2021 - 05.2026
  • Assisted 200+ passengers daily with booking modifications, gate check-in, and boarding, maintaining a 95% satisfaction rate.
  • Maintained calm and professionalism while handling high-pressure situations, such as flight delays or cancellations"
  • Highlight communication, safety orientation, and conflict resolution skills, with experience in reservation systems or baggage handling.
  • Responded to customer requests for products, services, and company information.

Security Guard

All Nation Security Services
Las Vegas, NV
05.2015 - 11.2021
  • Monitored premises to ensure safety and security of personnel and property.
  • Responded to emergencies promptly, ensuring the safety of all individuals on site.
  • Enhanced overall security by conducting thorough patrols and monitoring premises.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Responded quickly to incidents and assessed active situations for security concerns.

CNA

Legacy House Assisted Living
Las Vegas, NV
06.2015 - 08.2019
  • Monitored vital signs and reported changes to nursing staff for timely interventions.
  • Collaborated with multidisciplinary teams to enhance resident care plans and outcomes.
  • Assisted with personal hygiene, mobility, and nutrition support for diverse resident needs.
  • Provided compassionate care to residents, ensuring comfort and safety in daily activities.

CNA

Rose Senior Living
Detroit, MI
05.2013 - 09.2015
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.

Education

CNA Certification - CNA

Nursing Detroit
Detroit, MI
12.2011

High School Diploma -

Redford High School
Redford, MI
05.2011

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • HIPAA compliance
  • Patient confidentiality
  • Medical terminology
  • Stress tolerance

Certification

CPR Certified

Guard Card

Food Handlers Card

TAM Card

Languages

English
Full Professional

Timeline

Customer Service Representative

Spirit
02.2021 - 05.2026

CNA

Legacy House Assisted Living
06.2015 - 08.2019

Security Guard

All Nation Security Services
05.2015 - 11.2021

CNA

Rose Senior Living
05.2013 - 09.2015

CNA Certification - CNA

Nursing Detroit

High School Diploma -

Redford High School