Javier Borelli
North Miami,FL
Summary
High-performing and client-focused Fashion Advisor with a strong record of boosting sales, delivering exceptional customer service, and building lasting client connections.
Consistently exceeds sales targets by using product expertise to engage clients and cultivate loyalty. Skilled in overseeing business operations, including team development, tracking KPIs, and performance metrics. Dedicated to excellence and growth within the luxury fashion sector.
Overview
4
4
years of professional experience
Work History
Key Holder
Moncler
10.2022 - Current
- Lead by example on sales floor, achieving individual sales goals.
- Monitored sales activities to ensure that customers received satisfactory service and quality goods.
- Engaged in sales, inventory-taking, reconciling cash receipts, and in performing services for customers.
- Handled escalated customer service issues or concerns, driving pleasant shopping experiences for guests.
- Delivered exceptional customer service by responding to customer inquiries in a timely manner.
Key Holder
Bally
10.2021 - 10.2022
- Developed strategies to increase sales productivity through effective management of staff schedules and assignments.
- Successfully achieved sales target, driving consistent revenue growth.
- Analyzed daily sales reports to identify areas requiring improvement or further development.
- Provided exceptional customer service and resolved customer complaints.
- Played a Key role in employee training and development, contributing to team to growth and success.
Sales Associate
Bally
08.2020 - 10.2021
- Consistently achieved sales goals and KPIs, contributing to overall business success.
- Maintained an organized and visually appealing sales floor, following company merchandising guidelines to enhance the shopping experience.
- Built loyal client relationships through personalized service and proactive follow-ups, boosting repeat business.
- Worked closely with the team to coordinate sales strategies and enhance client engagement efforts.
- Leveraged extensive product knowledge to engage clients and build brand loyalty.
Education
Bachelor Of Laws -
Fermin Toro
Barquisimeto, VenezuelaSkills
- Client Experience
- Creative Problem Resolving
- Employee Training
- Proficient in 4 Languages (Spanish, English, Italian, Arabic)
- Cash Handling
- Performance Management
- Product Knowledge
Timeline
Key Holder
Moncler
10.2022 - Current
Key Holder
Bally
10.2021 - 10.2022
Sales Associate
Bally
08.2020 - 10.2021
Bachelor Of Laws -
Fermin Toro