Javier Bravo
Chicago,IL
Summary
Adept in bilingual communication and leadership, I enhanced customer retention strategies at Max Alvarez Convenience Store. My experience spans from meticulous management of sales to ensuring high-quality service at Michigan Shores Country Club. Proficient in bookkeeping and technology, I excel in multitasking and fostering team improvement, embodying reliability and agility.
Detail-oriented professional with a strong focus on maintaining organized workspaces while efficiently preparing services for timely and high-quality delivery. Demonstrates expertise in process optimization and quality assurance, contributing to enhanced operational efficiency.
Overview
6
6
years of professional experience
Work History
Server/ Bartender
Michigan Shores Country Club
Wilmette, IL
08.2023 - Current
- Provided the members with high-quality customer service.
- Gained foundational expertise in food preparation processes, and expanded understanding of diverse beverage classifications and types.
- Performed constant teamwork to successfully deliver excellent service and create a friendly work environment.
- Handled and measured liquids following safety and sanitation procedures.
- Time management.
Manager's Assistant
Max Alvarez Convenience Store
Miami, FL
01.2022 - 08.2023
- Managed sales, interacted with customers and vendors
- Resolved basic computers and office and equipment issues
- Placed orders to keep and increase cash flow of the store
- Maintained relations with vendors to increase sales
- Developed a customer retention strategy
Dental Office Assistant
Cesar Escalante Dental Office
Matanzas(CUBA), Foreign Country
03.2019 - 09.2021
- Scheduled and maintained appointment for dental patients
- Performed various task such as organizing and managing dental practice instruments.
- Secured sign-in sheets, dental charts, and encounter forms to safeguard sensitive data and information
- Addressed and managed grievances in healthcare setting.
Education
Associate of Science -
Harrys Truman College
Chicago12-2025
High School Diploma -
Jose Luis Dubrocq
Cuba11-2020
Skills
- Verbal and written communication in two languages (English and Spanish)
- Fluent Spanish and English speaker
- Leadership-Ability to lead a team to improve
- Motivational team member
- Customer service
- Bookkeeping skills
- Computer and technology
- Reliability- Consistently executing tasks as directed
- Multitask
- Agile and in good physical form
Languages
English
Full Professional
Spanish
Native/ Bilingual
Accomplishments
- Iron Man Competitor(Colorado 2025)
- Winner Captain of High School Volleyball Team
- Top 5 position in Mathematic contest in 11th grade
- I placed 4th out of 350 students in GPA ranking in High School
Affiliations
- Volunteered at Refugee One as translator for lawyer and cultural orientations. For a couple of month I made the commitment to weekly support this non-profit organization.
Websites
Timeline
Server/ Bartender
Michigan Shores Country Club
08.2023 - Current
Manager's Assistant
Max Alvarez Convenience Store
01.2022 - 08.2023
Dental Office Assistant
Cesar Escalante Dental Office
03.2019 - 09.2021
Associate of Science -
Harrys Truman College
High School Diploma -
Jose Luis Dubrocq
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