Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Javier Carrillo-Rosales

Beaverton

Summary

Detail-oriented Asset Controls Rep with experience handling high-value collectibles, receiving operations, and inventory control. Trusted to manage client submissions with accuracy while collaborating across departments to fulfill rush orders, resolve client issues, and maintain operational efficiency. Experienced in training new staff, maintaining inventory accuracy, and supporting secure operations.

Overview

6
6
years of professional experience

Work History

Asset Controls Representative

Fanatics
Tigard
03.2024 - Current
  • Received and processed incoming packages of collectibles, trading cards, and memorabilia
  • Handled extremely high-value items with strict attention to accuracy and condition preservation
  • Trained new hires on receiving procedures, inventory systems, and product handling
  • Facilitated in-person client pickups and drop-offs, ensuring secure transactions
  • Collaborated with sales departments to prioritize and process rush packages under deadlines
  • Worked with management and multiple departments to review security camera footage and investigate client issues or quantity discrepancies

Key Carrying Team Sports Lead

Dick's Sporting Goods, Inc
Tigard
10.2022 - 03.2024
  • Performed store opening and closing tasks to comply with preset store operations guidelines.
  • Received, checked-in and stocked merchandise throughout store, helped maintain store inventory levels and assisted with orderliness and cleanliness of sales floor and stock room.
  • Partnered with store leadership team to learn and understand management processes and reports.
  • Responded to safety and loss prevention incidents.
  • Prepared and submitted nightly bank deposits.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Coordinated receipt of incoming materials and verified accuracy of items received.

Team Sports Lead

Dick's Sporting Goods, Inc
Tigard
01.2022 - 10.2022
  • Supervised staff of 10 in daily activities, delivering continuous training and coaching to bolster each employee's skill set.
  • Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
  • Trained and developed new team members to improve product knowledge and selling abilities.
  • Led sales team to consistently deliver customer service, generating maximum sales potential.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.
  • Assisted in growing location sales from $15 million to first time achieving $20 million
  • Winner of 2 Presidents Cups, awarded to who overall achieved advanced metric goals set by corporate leadership

Sales Associate

Dick's Sporting Goods, Inc
Tigard
06.2020 - 01.2022
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Engaged shoppers, providing assistance and information on merchandise and product features.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Cross-trained on different positions to best support team during peak periods.

Education

High School Diploma -

Springfield High School
Springfield, OR

Skills

  • Customer service
  • Planning & organizing
  • Critical thinking
  • Team management
  • Inventory management
  • Product handling

References

Michael Tidwell

Former Softlines Manager at Dick's Sporting Goods

Email: michael.tidwell29@gmail.com

Timeline

Asset Controls Representative

Fanatics
03.2024 - Current

Key Carrying Team Sports Lead

Dick's Sporting Goods, Inc
10.2022 - 03.2024

Team Sports Lead

Dick's Sporting Goods, Inc
01.2022 - 10.2022

Sales Associate

Dick's Sporting Goods, Inc
06.2020 - 01.2022

High School Diploma -

Springfield High School
Javier Carrillo-Rosales