Javier Cortes
Acworth,GA
Overview
9
9
years of professional experience
Work History
Area Manager
Amazon Warehouse
10.2023 - Current
- Train and developed new-hires.
- Retrain associates as needed.
- Assisted in the development of new curriculum materials to enhance overall learning experiences for Associates.
- Organize and present orientation to new-hires.
- Document all training and progress.
- Train employees on forklift driving.
- Train employees on receiving and transferring out trailer orders from inbound dock.
- Utilize Excel spreadsheet for reports on Profits and loss, inventory, and budget
- Create new guides and policies per business needs
- Create plans to problem solve, improve Business efficiency, and lower cost.
- Schedule and staff associates according to business needs.
Store Manager
QuikTrip
01.2016 - 08.2023
- Complete weekly and monthly reports and explanations of P&L.
- Document all losses and stales.
- Conduct quarterly store meetings.
- Perform daily cash audits
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-to-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed and maintained courteous and effective working relationships.
- Served customers and followed outlined steps of service.
- Resolved problems, improved operations and provided exceptional service.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Skilled at working independently and collaboratively in a team environment.
Education
General Studies
Cedartown High School
Cedartown, GA05.2013
Skills
Customer service, Communication skills, Computer literacy, Leadership, Time management, Bilingual, Microsoft word, and problem solve
Languages
Spanish
Timeline
Area Manager
Amazon Warehouse
10.2023 - Current
Store Manager
QuikTrip
01.2016 - 08.2023
General Studies
Cedartown High School