- Enjoy hobbies that combine physical activity with outdoor exploration
- Enjoy participating in Martial arts and physical fitness for overall physical and mental well-being
- Gym Workouts
- Video Gaming
- Martial Arts
Javier Donovan
Austin,TX
Summary
Dynamic Security Supervisor with proven expertise at Allied Universal Security Services in team leadership and CCTV monitoring. Successfully maintained a secure environment by enforcing policies and training staff, enhancing safety protocols. Recognized for effectively managing incidents and fostering a culture of vigilance, ensuring a safe experience for all employees and visitors.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Security Supervisor
Allied Universal Security Services
Austin, TX
07.2024 - Current
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
Key Holder
Vitamin Shoppe
Austin, TX
12.2023 - 04.2024
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
- Managed store personnel by delegating tasks and supervising daily operations.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.
Pharmacy Technician
Peoples Rx
Austin
03.2022 - 05.2022
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Host
County Line BBQ
Austin
08.2021 - 12.2021
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
Education
GED -
Fusion Academy
Austin, TXSkills
- Team leadership
- CCTV monitoring
- Staff management
- Security personnel training
- Patrol operations
- Policy enforcement
Certification
- CPR certified, American Heart Association - 1 year
Interests
Timeline
Security Supervisor
Allied Universal Security Services
07.2024 - Current
Key Holder
Vitamin Shoppe
12.2023 - 04.2024
Pharmacy Technician
Peoples Rx
03.2022 - 05.2022
Host
County Line BBQ
08.2021 - 12.2021
GED -
Fusion Academy