Javier Gonzalez Jimenez
San Diego,United States
Summary
Driven and energetic Front End Manager bringing many years of expertise in customer service. Proven history of applying strong relationship building and decision making. Commended for managing high-volume task loads with efficiency and effective delegation.
Overview
5
5
years of professional experience
Work History
Front End Manager
Grocery Outlet Bargain Market Allied Gardens
San Diego, CA
03.2023 - Current
- Managed customer complaints and rectified issues to complete satisfaction.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Put together schedule for floor staff according to skill sets and coverage needs.
- Moved heavy merchandise around the store using pallet jacks or other necessary equipment.
- Received, unpacked, and stored incoming merchandise according to company guidelines.
Assistant Manager
Dollar Tree
San Diego
06.2021 - 03.2023
- Maintained up-to-date knowledge of company products and services.
- Organized storage areas for efficient use of space.
- Stocked shelves with newly arrived products.
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Guest Advocate
Mission Valley Target
San Diego
09.2019 - 12.2020
- Performed cashier duties such as processing payments, returns, and exchanges accurately.
- Demonstrated strong communication skills when interacting with customers and coworkers.
- Satisfied customers by quickly and accurately handling and preparing orders.
- Collaborated with team members to achieve daily goals.
Ride Operator
Sea World
San Diego
05.2019 - 09.2019
- Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
- Remained up to date on events, promotions and other rides.
- Maintained cleanliness of rides and surrounding area.
- Assisted patrons with unloading and loading to remain compliant with safety regulations.
- Performed daily inspections of rides according to company guidelines.
Education
High School Diploma -
The Preuss School UCSD
La Jolla, CA06.2018
Some College (No Degree) - Concrete Industry Management
CSU Chico
Chico, CASkills
- Administrative Skills
- Fluent in English and Spanish
- Calm Under Pressure
- Customer Service
- Clear and professional communication
- Flexible and Adaptable
References
References available upon request.
Timeline
Front End Manager
Grocery Outlet Bargain Market Allied Gardens
03.2023 - Current
Assistant Manager
Dollar Tree
06.2021 - 03.2023
Guest Advocate
Mission Valley Target
09.2019 - 12.2020
Ride Operator
Sea World
05.2019 - 09.2019
High School Diploma -
The Preuss School UCSD
Some College (No Degree) - Concrete Industry Management
CSU Chico
Similar Profiles
Julianne ButtarsJulianne Buttars
Manager at Grocery Outlet Bargain MarketManager at Grocery Outlet Bargain Market
Vitalii ShvetsVitalii Shvets
Run Meat Department and Do Cashiering at Grocery Outlet Bargain MarketRun Meat Department and Do Cashiering at Grocery Outlet Bargain Market
Michael KangetheMichael Kangethe
Manager at Grocery Outlet Bargain MarketManager at Grocery Outlet Bargain Market
Steven WilsonSteven Wilson
Private Spanish Tutor at Self-EmployedPrivate Spanish Tutor at Self-Employed
Santiago FloresSantiago Flores
Control Center Operator I at EDF RenewablesControl Center Operator I at EDF Renewables