Javier Landa Pulido
Tampa,FL
Summary
My objective is to collaboratively discover ways I can use and build upon my skills in Biomedical Science and Biotechnology to innovate medical advancements in healthcare that uplift others in my community and contribute to creating a more inclusive and just healthcare environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Store Associate
CVS Pharmacy Health
Tampa, FL
11.2023 - Current
- Improved customer service feedback scores through outstanding service by answering questions about medications and health-related topics.
- Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
- Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
- Provided cash register operations and handled customer payments.
- Assigned duties such as restocking shelves or cleaning work areas to team members.
- Identified problems or discrepancies in inventory levels and notified supervisor accordingly.
- Utilized computer systems for order entry, tracking, invoicing and other related tasks.
President
HOSA Future Health Professionals
Tampa, FL
05.2023 - Current
- Roadmapped plans to outline benefits and address potential constraints before resource commitment.
- Monitored legislative changes that could affect the organization's operations or funding sources.
- Cultivated relationships with key stakeholders such as Blood Drive donors, volunteers, partners, and sponsors.
- Delivered speeches and attended leadership conferences to promote the organization's image and engage with members.
- Provided organizational leadership and collaborated with executive partners to establish long-term goals, strategies, and organization bylaws.
Volunteer
Li'l Sunshine Smiles Dentistry
Tampa, FL
06.2022 - Current
- Sterilized medical equipment and tools, following safety protocols and utilizing machinery, such as autoclaves.
- Generated precise images of target body areas alongside experts to aid Dr. Catalina Botero and other physicians in diagnosing patients' issues.
- Contributed to oral health promotion by distributing dental hygiene items to patients.
- Educated patients on proper oral hygiene techniques and preventive care measures.
- Ensured that all documentation was completed accurately under departmental guidelines.
- Adhered to strict HIPAA guidelines to maintain patient and medical record confidentiality.
Customer Service Representative
New Age Reprographics
Tampa, FL
05.2021 - 10.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Education
High School Diploma -
Middleton High School
Tampa, FL05-2024
Associate of Arts - Pre-Medicine
Hillsborough Community College
Tampa, FL05-2024
Skills
- Customer Service
- Effective Communication and Listening Abilities
- Innovation and Creativity
- Creating and Delivering Presentations
- Event Planning
- Adaptable and Flexible
- Teamwork and Servant Leadership
- Sterilization Procedures
- Payment Processing
- Strategic Planning
Affiliations
- University of Chicago Youth Leadership Institute (YLI) Scholar, 2023
- Gold Seal of Biliteracy
- Played acoustic guitar for 3 years
Languages
Spanish
Native/ Bilingual
English
Full Professional
Accomplishments
- Second Place in Suncoast HOSA 2024 Regional Biotechnology Competition
- Recognized the Gold Barbara James Service Award at the 2023 International HOSA Leadership Conference
- Third Place in Suncoast HOSA 2023 Regional Medical Math Competition
- Middleton HOSA President-Elect, 2022-2023.
- Middleton HOSA Blood Drive Chairman, 2021-2022.
Certification
HispánicaBotero
- Biotechnician Assistant Credentialing Exam (BACE).
- AEST Agricultural Biotechnology Specialist.
- CompTIA IT Fundamentals Certified.
- AEST Agriculture Associate.
- Microsoft Office Specialist: Associate (Office 2019)
- CIW Internet Business Associate
- Adobe InDesign
References
References available upon request.
Timeline
Store Associate
CVS Pharmacy Health
11.2023 - Current
President
HOSA Future Health Professionals
05.2023 - Current
Volunteer
Li'l Sunshine Smiles Dentistry
06.2022 - Current
Customer Service Representative
New Age Reprographics
05.2021 - 10.2023
High School Diploma -
Middleton High School
Associate of Arts - Pre-Medicine
Hillsborough Community College
HispánicaBotero
- Biotechnician Assistant Credentialing Exam (BACE).
- AEST Agricultural Biotechnology Specialist.
- CompTIA IT Fundamentals Certified.
- AEST Agriculture Associate.
- Microsoft Office Specialist: Associate (Office 2019)
- CIW Internet Business Associate
- Adobe InDesign
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