Javier Landaverde
Lynn,MA
Summary
Sales and logistics professional known for managing leads, maintaining accurate CRM records, and supporting customer decisions with clear product information. Adds training support, workplace safety habits, and dependable physical work experience that contribute to smooth operations and strong team performance.
Overview
1
1
Language
5
5
years of professional experience
Work History
Sales Associate
Herb Chambers
Danvers, Massachusetts
04.2024 - 09.2026
- Facilitated customer relationships through tailored vehicle walkthroughs and consultations.
- Guided customers in product selection, addressing inquiries and delivering product recommendations.
- Delivered precise information on products, prices, and services to enhance customer understanding.
- Welcomed customers in showroom and lot while following Herb Chambers hospitality standards.
- Completed prospect outreach by phone, email, and text to maintain communication.
- Followed up with prospects by phone, email, and text communications.
- Entered leads and follow-up details into dealership CRM systems.
- Answered incoming telephone calls to provide store, products and services information.
- Maintained product knowledge on inventory, incentives, and manufacturer programs.
Sales Representative
Innerlight Marketing
Woburn, Massachusetts
03.2024 - 03.2024
- Communicated product features, advantages, and benefits to customers.
- Utilized persuasive communication techniques to close.
- Developed and maintained strong customer relationships and networks within designated sales territory.
- Provided technical assistance to customers in order to resolve issues promptly.
Preloader
United Parcel Service
Saugus, MA
08.2023 - 03.2024
- Contributed ideas toward improving existing practices related to preloading and unloading duties.
- Resolved conflicts between workers over job responsibilities in a professional manner.
- Developed an understanding of warehouse operations systems, processes, and procedures.
- Followed safety regulations for hazardous materials handling when necessary.
- Trained new employees on proper preload and unload techniques according to company guidelines.
- Loaded and unloaded trucks with heavy materials following safety protocols.
Sales Associate
Target
Saugus, MA
08.2022 - 08.2023
- Greeted customers warmly and offered assistance.
- Helped customers find and select products.
- Kept work area clean, organized and free of clutter at all times.
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
- Assisted customers with product selection to ensure customer satisfaction.
- Engaged with guests to understand and anticipate customer service needs.
- Met merchandising standards by keeping the store stocked and products faced.
Cart Attendant
Walmart
Saugus, MA
09.2021 - 07.2022
- Organized the cart area on a daily basis to maintain an orderly appearance.
- Maintained a positive and friendly attitude while working in a fast-paced environment.
- Provided excellent customer service to ensure customer satisfaction.
- Solved customer inquiries by providing helpful information about products and services offered.
Education
High School Diploma -
Lynn Vocational Technical Institude
Lynn, MA06-2023
Skills
- Problem Solving
- Resource Allocation
- Critical Thinking
- Physical Stamina
- Workplace Safety
- Vehicle walkthroughs
- Inventory tracking
- Customer relationship management
- Prospect follow-up
- Product knowledge
- Customer communication
- Adaptable to Change
- Dealership CRM
- Lead management
Languages
Spanish
Native/ Bilingual
Timeline
Sales Associate
Herb Chambers
04.2024 - 09.2026
Sales Representative
Innerlight Marketing
03.2024 - 03.2024
Preloader
United Parcel Service
08.2023 - 03.2024
Sales Associate
Target
08.2022 - 08.2023
Cart Attendant
Walmart
09.2021 - 07.2022
High School Diploma -
Lynn Vocational Technical Institude