Javier Lemus
.
Easton,PA
Summary
Organized Team Leader with exceptional ability to build positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor. Motivated sales professional offering progressive sales and marketing experience. Highly results-oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, hardworking and known for consistent stellar performance against target sales goals and customer service expectations.
Overview
1
1
Language
4
4
years of post-secondary education
2
2
years of professional experience
Work History
Team Leader
IMarket Global
Allentown, PA
08.2017 - 01.2020
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
- Coached team members in customer service techniques, providing feedback and encouragement toward reaching sales goals.
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
- Molded team and embraced change to adapt within dynamic market.
- Built strong relationships with customers through positive attitude and attentive response.
- Consulted with customers to assess requirements and offer product recommendations
- Engaged with customers to effectively build rapport and lasting relationships.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
Education
High School Diploma -
Bayside High School
Bayside, NY 09.2012 - 06.2016
Skills
Client Service
Timeline
Team Leader
IMarket Global
08.2017 - 01.2020
High School Diploma -
Bayside High School
09.2012 - 06.2016
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