Javier Montania

● Acted as a primary sales contact for contractors and homeowners, providing expert guidance on windows, doors, siding, and specialty building materials to drive repeat business and long-term customer loyalty.

● Converted daily inquiries into sales by generating accurate quotes, identifying project needs, and recommending tailored product solutions using deep construction and product knowledge.

● Built strong, trust-based relationships with clients through consistent communication, responsiveness, and problem-solving—laying a strong foundation for success in outside sales.

● Resolved product issues, installation concerns, and warranty claims by offering real-time technical support and turning dissatisfied customers into loyal advocates through proactive service and personalized solutions.

● Collaborated closely with outside sales reps and field teams to ensure seamless project coordination and prepare for site-specific needs, gaining valuable exposure to field-based sales processes.

● Managed a high volume of inbound communication while maintaining urgency and prioritization to meet service and sales goals in a fast-paced environment.

● Educated customers on product benefits and upsell opportunities, guiding them to compatible solutions that met technical requirements and enhanced project outcomes.

• Advised clients on construction and paving solutions based on on-site evaluations and project requirements.
• Identified safety risks and operational concerns, ensuring smooth project execution from start to finish.
• Delivered high-quality service by aligning project outcomes with client expectations and industry standards.
• Built lasting relationships through responsive communication, technical expertise, and problem-solving.
• Coordinated with crews and internal teams to streamline jobsite scheduling and resource allocation.
• Verified work quality through pre- and post-project site inspections to ensure compliance and satisfaction.
• Monitored equipment readiness and jobsite conditions to prevent delays and minimize downtime.
• Represented the company with professionalism, reinforcing its reputation for reliability and service excellence.

• Collaborated with crews to complete residential and commercial builds on time and within scope.
• Performed framing, roofing, drywall, siding, and finish work using a variety of hand and power tools.
• Conducted inspections and maintained clean, organized job sites to ensure safety and compliance.
• Operated heavy equipment to transport materials and support efficient site operations.
• Adapted to shifting project needs by adjusting schedules and priorities with minimal supervision.
• Implemented workflow improvements that boosted productivity and reduced downtime.
• Assisted in training and learning from seasoned professionals to reinforce construction standards.
• Led teams in executing complex tasks while maintaining high-quality and safety standards.
• Promoted a positive team environment through clear communication and strong work ethic.

• Built strong relationships with contractors and vendors by ensuring accurate, timely fulfillment of material orders.
• Served as the primary point of contact between yard operations and sales teams, aligning inventory capabilities with customer needs.
• Streamlined logistics and material handling processes to improve service delivery and customer satisfaction.
• Proactively identified customer pain points and implemented solutions that minimized jobsite delays and increased client retention.
• Maintained deep knowledge of building products, allowing for confident product recommendations and upsell opportunities.
• Supported company growth by contributing to process improvements that enhanced operational efficiency and client experience.

• Developed strong product knowledge in construction materials and installation methods through hands-on industry experience.
• Built trust with contractors and builders by understanding project needs and offering tailored product solutions.
• Delivered on-site support and technical guidance to ensure correct product usage and successful installations.
• Resolved product and service issues quickly and professionally to retain client satisfaction and loyalty.
• Educated customers on new product lines and industry trends to position value-added solutions.