Javier Najera
Phoenix,AZ
Summary
Experienced and self-motivated team member with sales experience overseeing sales figures and new account developments. A strong leader with the ability to increase sales and develop strategies to retain customers. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Operations Manager & Sales Representative
The Plastics Exchange
07.2022 - Current
- Improved operational efficiency by streamlining processes and implementing cost-saving measures.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Leveraged planning knowledge to drive supply chain activities through the creation, modification, and implementation of operation plans.
- Analyzed inventory data to identify and address stock discrepancies.
- Managed 12 million pounds of inventory scattered in various warehouses across the U.S.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Collaborated with purchasing department to optimize procurement strategies, ensuring appropriate stock levels at all times.
- Created a new customer base and established relationships with suppliers.
- Supported the President and CEO with their transactions.
- Contributed to our Market Update in a limited capacity.
Detail Specialist
Gorges Volvo
09.2019 - 06.2022
- Enhanced vehicle appearance by meticulously detailing interior and exterior surfaces.
- Increased customer satisfaction by providing high-quality, timely detailing services.
- Applied protective treatments on upholstery, leather, and vinyl for long-lasting results.
- Collaborated with team members to complete large-scale projects within tight deadlines.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Worked to ensure customer satisfaction and handle customer issues.
Education
Associates Degree - Business Administration
Metropolitan Community College
Omaha, NE01.2019
Skills
- Business Development
- Operations Oversight
- Logistics Oversight
- Labor Relations
- Data Analysis
- Customer Service
- Inventory Management
- Vendor Sourcing
Affiliations
- Skiing
- Golf
Languages
Spanish
Professional Working
References
References available upon request.
Timeline
Operations Manager & Sales Representative
The Plastics Exchange
07.2022 - Current
Detail Specialist
Gorges Volvo
09.2019 - 06.2022
Associates Degree - Business Administration
Metropolitan Community College