Javier Palafox
Norco,CA
Summary
Results driven New Home Sales Professional with over 20 years of experience in residential home sales, customer relationship management, and sales leadership. Proven track record of exceeding sales goals, building lasting client relationships, guiding buyers from first contact through closing, and transforming underperforming operations into top-performing locations. Recognized for consistently achieving monthly budgets, driving revenue growth, and delivering an exceptional customer experience.
Overview
21
21
years of professional experience
Work History
Studio Manager
Removery Tattoo Removal / Fade
02.2025 - Current
- Hired to lead an underperforming studio and transformed it into one of the top-ranked studios in the region.
- Consistently meets and exceeds monthly revenue and performance budgets.
- Coaches and develops a high-performing sales team.
- Drives revenue growth through customer-focused consultations and KPI management.
- Delivers exceptional customer experiences resulting in strong client satisfaction.
Senior Sales Consultant
Woodside Homes
06.2014 - 08.2024
- Guided buyers through the complete new home purchase process.
- Increased lead generation by 20% through proactive prospecting.
- Exceeded monthly and annual sales goals by 25%.
- Maintained a 95% customer satisfaction rating.
- Managed contracts, financing coordination, and escrow through closing.
- Built referral relationships generating repeat business.
Senior Sales Advisor
Richmond American Homes
02.2005 - 06.2014
- Consistently achieved sales goals in competitive new home communities.
- Conducted home presentations, needs assessments, and contract preparation.
- Managed the complete sales cycle from initial meeting through closing.
Education
High School Diploma -
Mira Loma Christain Academy
Mira LomaSkills
- New Home Sales
- Relationship Building
- Prospecting
- Closing
- CRM
- Contract Negotiation
- Escrow Coordination
- Customer Service
- Sales Leadership
- Revenue Growth
- Team Development
Timeline
Studio Manager
Removery Tattoo Removal / Fade
02.2025 - Current
Senior Sales Consultant
Woodside Homes
06.2014 - 08.2024
Senior Sales Advisor
Richmond American Homes
02.2005 - 06.2014
High School Diploma -
Mira Loma Christain Academy
Sales Person of Year 2007, 2009, 2017,2019
2007, 2009, 2017, 2018