Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Javier Rivas

McAllen

Summary

Dynamic and dependable professional with a strong background in customer service at Subway and Zumiez. Proven ability to enhance customer satisfaction through effective communication and teamwork. Skilled in meal preparation and cash handling, consistently maintaining high standards of cleanliness and organization while adapting to fast-paced environments. Committed to continuous learning and improvement.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Sandwich Artist

Subway
06.2025 - Current
  • Prepared sandwiches according to customer specifications, ensuring quality and consistency.
  • Maintained cleanliness and organization of workstations, adhering to safety and sanitation standards.
  • Assisted customers in selecting menu items, providing excellent service and product knowledge.
  • Operated point-of-sale system efficiently, processing transactions accurately and swiftly.
  • Greeted guests, promoted specials, and took orders.
  • Adapted quickly to changing demands during peak hours while maintaining high service standards.
  • Collaborated with team members to manage inventory levels, ensuring fresh ingredients were available.
  • Kept workplace clean and organized in line with restaurant policies.
  • Collaborated with team members to maintain a smooth workflow during busy hours.
  • Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.

Sales Associate

Zumiez
09.2024 - 12.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Security Officer

Dsi Security
09.2023 - 02.2024
  • Monitored security cameras and conducted regular patrols to ensure facility safety.
  • Responded promptly to incidents, providing immediate assistance and reporting findings to supervisors.
  • Implemented access control measures, verifying credentials of personnel and visitors entering premises.
  • Assisted in emergency response drills, enhancing preparedness among staff and visitors.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Checked and verified photo identification prior to granting facility access.

Education

Robert Vela High School
801 E Canton Rd, Edinburg, TX 78539
06-2022

Skills

  • Customer service
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Cleaning and organization
  • Customer satisfaction focus
  • Dependable and honest
  • Patience and empathy
  • Heavy lifting
  • Continuous learning mindset
  • Store opening and closing
  • Order management
  • Meal preparation
  • Station setup
  • Knife handling skills
  • Portion control

Accomplishments

  • Recognized by management for how clean i leave the store in closing hours.
  • Commended by management for being a reliable staff member.

Certification

  • All star Training Food Handler Certification Training - 06/05/2025

Languages

English
Full Professional
Spanish
Limited Working

Timeline

Sandwich Artist

Subway
06.2025 - Current

Sales Associate

Zumiez
09.2024 - 12.2024

Security Officer

Dsi Security
09.2023 - 02.2024

Robert Vela High School

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