Javier Rodriguez
Senior Sales Associate
Manor,TX
Summary
Dynamic professional with a strong background in customer service and cash handling, honed at Walmart. Proven ability to enhance tenant relations and streamline processes as a Leasing Agent Assistant. Skilled in payment processing and fostering positive interactions, contributing to increased lease renewals and efficient operations.
Overview
5
5
years of professional experience
1
1
Language
Work History
Cashier
Walmart
12.2023 - 01.2026
- Verified cash drawer balance by conducting counts at shift commencement and conclusion.
- Facilitated customer interactions to ascertain their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Completed monetary transactions, maintaining high accuracy levels.
Leasing Agent Assistant
InterSolutions
03.2021 - 12.2023
- Developed strong relationships with tenants through proactive communication and excellent customer service skills.
- Provided exceptional support during annual rent increases by addressing tenant concerns professionally.
- Assisted in planning community events for residents, promoting a sense of belonging within the property community.
- Streamlined the application process for prospective tenants, resulting in quicker lease signings.
- Tracked leads from various sources using CRM software, allowing for better analysis of marketing effectiveness.
- Prepared lease agreements and ensured accuracy of all documentation prior to tenant signing.
- Maintained a high level of organization within the leasing office, contributing to a professional environment.
- Aided in maintaining low vacancy rates by promptly processing applications and following up with prospects.
- Conducted property tours for prospective tenants, showcasing features and benefits of each unit.
- Increased lease renewal rates by fostering positive rapport between management and residents.
Education
Associate of Arts - Cosmetology
Cypress Jr College
Cypress, CA06.1972
Skills
Customer service
Cash handling
Customer assistance
Payment processing
Cash register operation
Timeline
Cashier
Walmart
12.2023 - 01.2026
Leasing Agent Assistant
InterSolutions
03.2021 - 12.2023
Associate of Arts - Cosmetology
Cypress Jr College