Javier Sosa
Summary
Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.
Overview
1
1
year of professional experience
Work History
Shift Manager
Del Taco
11.2022 - 03.2024
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
Education
No Degree -
Granite Connection High Shool.
501 E 3900 S, MillcreekHigh School Diploma -
Shool Luis Beltran Prieto Figueroa
Venezuela07.2022
Skills
- Cash Handling
- Decision-Making
- Customer service focus
- Employee Training
- Punctual and Reliable
- Energetic and Enthusiastic
- Inventory controls
- Equipment Troubleshooting
- Customer Service
Timeline
Shift Manager
Del Taco
11.2022 - 03.2024
No Degree -
Granite Connection High Shool.
High School Diploma -
Shool Luis Beltran Prieto Figueroa