Javier Victoriano
Ontario,CA
Summary
Dynamic Product Specialist with a proven track record at Spreenhonda, enhancing customer retention through exceptional support and training. Adept at inventory management and problem-solving, I foster a cohesive team environment while ensuring adherence to OSHA safety standards. Known for my friendly demeanor and adaptability, I consistently exceed expectations in fast-paced settings.
Reliable and positive individual with strong work ethic and attention to safety in warehouse environments. Knowledge of inventory management and logistics, coupled with skills in equipment operation and maintenance. Committed to maximizing productivity and ensuring smooth workflow.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Product Specialist
Spreenhonda
11.2024 - Current
- Supported sales representatives during client meetings by providing expert knowledge on specific features or functionalities of the given product line.
- Trained and provided coaching to 3 junior team members.
- Boosted customer retention by providing exceptional product support and addressing user concerns.
- Continually expanded knowledge of Honda's product line.
- Logged phone numbers and email addresses to contact customers for follow-ups.
- Optimized inventory management, ensuring timely availability of products for customers.
Forklift Operator
NFI Industries
06.2023 - 11.2024
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Demonstrated flexibility in adapting to changing priorities, assisting coworkers in completing time-sensitive tasks as necessary.
- Communicated effectively with supervisors and peers alike, ensuring a cohesive team environment conducive to productivity.
- Provided training to new forklift operators, ensuring adherence to safety regulations and company procedures.
- Resolved any inventory discrepancies by conducting thorough investigations and adjusting records accordingly.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Given acting Lead responsibilities such as but not limited to, training, inventory control and automated guided vehicles (AGV).
- Shown flexibility, reliability and dependability by being able to work long hours, different shifts and assist other warehouses in and out of state.
- Excellent communication skills, both verbal and written.
Education
High School Diploma -
Valley View High School
Ontario, CA05-2023
Skills
- Customer engagement
- Customer service
- Excellent positive attitude
- Friendly and patient
- Interpersonal skills
- Highly professional
- OSHA workplace safety
- Managerial Skills
- Adaptable
- Problem-solving
Certification
Certifications
- Stand up Forklift (Forks and Clamp Attachments)
- Sit down Forklift (Forks and Clamp Attachments)
- Reach Truck
- Electric sit down Forklift (Forks and Clamp Attachments)
- Pallet Jack
Languages
Spanish
Native or Bilingual
Timeline
Product Specialist
Spreenhonda
11.2024 - Current
Forklift Operator
NFI Industries
06.2023 - 11.2024
High School Diploma -
Valley View High School
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