Javin Martin
3110 N Milwaukee Ave, Unit 3H, Chicago,IL
Summary
Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Operations Coordinator
International Organization for Migration
Chicago, IL
01.2024 - Current
- Coordinated and led flight management teams to assist refugees and Special Immigrant Visa holders through immigration and customs procedures, ensuring smooth and timely transitions.
- Organized and managed transportation logistics, including air ticket validation, ground transportation, and hotel arrangements, while addressing any issues with airlines or U.S. Customs and Border Protection (CBP).
- Trained and supervised Operations Assistants in efficient flight management activities, including the preparation of travel documentation, data quality checks, and providing interpretation services as needed.
- Conducted quality assurance checks for related data, ticket validation, and travel documentation to maintain compliance with IOM protocols and organizational standards.
Operations Intern
Bombardier Inc
Wichita, KS
03.2023 - 12.2023
- Utilized Excel to analyze Bombardier operations data to assist in decision-making and data-based recommendations.
- Identified opportunities for process improvement initiatives, leading to the reduction of labor hour overruns by 5%.
- Exercised attention to detail in identifying noncompliance with OSHA safety regulations on the hangar floor.
- Presented reports containing findings to key stakeholders in operations, procurement, and customer project management.
Airport Services Officer
City Of Wichita- Government
Wichita, KS
03.2019 - 03.2023
- Ensured compliance with TSA safety and security regulations by conducting inspections and addressing any potential security breaches.
- Dispatched emergency services and coordinated first responder responses in the event of an aircraft or medical emergency.
- Monitored terminal operations, such as passenger flow and baggage handling.
- Provided exceptional customer service by assisting with passenger inquiries and addressing concerns when needed.
Education
Bachelor of Science - Engineering Technology
Indiana State University
Terre Haute, IN12-2024
Skills
- Detail Oriented
- Microsoft Excel
- Cross-Functional Collaboration
- Operations administration
- Interpersonal Communication
- Written Communication
- Problem-Solving
- Teamwork and Collaboration
Timeline
Operations Coordinator
International Organization for Migration
01.2024 - Current
Operations Intern
Bombardier Inc
03.2023 - 12.2023
Airport Services Officer
City Of Wichita- Government
03.2019 - 03.2023
Bachelor of Science - Engineering Technology
Indiana State University
References
References available upon request.