Javona Berry
Ferguson,MO
Summary
Detail-oriented and organized professional with experience in managing classroom activities and healthcare processes. Seeking to leverage strong communication, leadership, and organizational skills to transition into a Project Coordinator role. Committed to ensuring project success through effective planning, coordination, and stakeholder engagement.
Overview
5
5
years of professional experience
Work History
Patient Access Representative
Mercy Hospital St. Louis
06.2024 - Current
- Collaborated with insurance providers to resolve discrepancies and obtain necessary authorizations for patient services.
- Maintained accurate patient records and documentation, adhering to HIPAA regulations and ensuring confidentiality of sensitive information.
- Worked closely with healthcare providers, billing departments, and administrative staff to streamline patient access and improve operational efficiency.
- Effectively managed time and prioritized tasks in a fast-paced environment, ensuring all patient registrations and verifications were completed promptly.
- Provided training and support to new staff members on insurance verification processes and patient registration protocols.
Service Response Representative
Tampa General Hospital
04.2023 - 05.2024
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
- Streamlined office procedures for handling constituent inquiries, significantly reducing response time.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team
- Participated in cross-functional teams to discuss ways to improve overall customer satisfaction across company.
Lead Preschool Teacher
Kids Cove Learning Academy
03.2020 - 04.2023
- Monitored students' academic, social, and emotional progress and recorded in individual files.
- Managed classroom materials efficiently, ensuring availability of necessary resources for daily activities and reducing waste.
- Collaborated with fellow teachers to develop curriculum and share best practices, improving overall classroom effectiveness.
- Mentored new educators on effective teaching strategies, contributing to their professional development and success in the classroom.
- Attended professional development workshops regularly, staying up-to-date with current early childhood education trends and techniques for enhanced instruction quality.
Education
Associate of Applied Science -
St. Louis Community College
St Louis, MO05-2026
High School Diploma -
Clovis High School
Clovis, NM05-2019
Skills
- Project planning and development
- Schedule Management
- Customer Relations
- Work flow planning
- Advanced problem solving
- Document Management
Timeline
Patient Access Representative
Mercy Hospital St. Louis
06.2024 - Current
Service Response Representative
Tampa General Hospital
04.2023 - 05.2024
Lead Preschool Teacher
Kids Cove Learning Academy
03.2020 - 04.2023
Associate of Applied Science -
St. Louis Community College
High School Diploma -
Clovis High School
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