Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Javonna White

Rancho Cordova,CA

Summary

Dynamic Sales Associate with a proven track record of delivering exceptional customer service and building strong relationships in fast-paced retail and food service environments. Experienced at both Bath & Body Works and McDonald’s, recognized for enhancing customer satisfaction through effective problem-solving, teamwork, and a positive attitude. Known for maintaining composure under pressure, contributing to team success, and creating a welcoming atmosphere for all customers. Committed to achieving company goals with a flexible and dependable work ethic.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Cashier

McDonald's Restaurant
01.2024 - 08.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.

Sales Associate

Bath & Body Works
06.2022 - 11.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Education

Certificate Program - Medical Assistant

Carrington College
Sacramento, CA
08-2025

High School Diploma -

Sheldon High School
Elk Grove, CA
06-2022

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Reliable and punctual
  • Goal oriented
  • Flexible schedule

Certification

  • Basic Life Support (BLS) for Healthcare Providers (CPR & AED)
    American Heart Association — Expires [04/2027]
    Certified: [04/14/2025]

Timeline

Cashier

McDonald's Restaurant
01.2024 - 08.2024

Sales Associate

Bath & Body Works
06.2022 - 11.2023

Certificate Program - Medical Assistant

Carrington College

High School Diploma -

Sheldon High School
Javonna White