Jawad Bataeineh
Orland Park,IL
Summary
Dynamic operations manager with a proven track record at JMB Transport Services LLC, excelling in strategic planning and decision-making. Enhanced customer satisfaction and operational efficiency through effective communication and quality assurance. Successfully managed budgets, consistently meeting financial targets while fostering a motivated team environment.
Overview
6
6
years of professional experience
Work History
Manager of Operations
JMB TRANSPORT SERVICES LLC
05.2023 - Current
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
- Collaborated with other department heads to align organizational goals and maximize efficiency across all departments.
- Partnered with vendors and suppliers to effectively manage and budget.
- Negotiated favorable contracts with vendors, securing competitive pricing arrangements that benefited the organization''s bottom line results.
Manager
Sharks Fish & Chicken
04.2021 - 03.2023
- Managed and motivated employees to be productive and engaged in work.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
Manager
Dress Code
03.2019 - 03.2021
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Education
Finance - Finance
University of Illinois At Chicago
Chicago, IL05.2020
Skills
- Decision-making
- Customer service
- Quality assurance
- Strategic planning
Languages
Arabic
Native or Bilingual
Timeline
Manager of Operations
JMB TRANSPORT SERVICES LLC
05.2023 - Current
Manager
Sharks Fish & Chicken
04.2021 - 03.2023
Manager
Dress Code
03.2019 - 03.2021
Finance - Finance
University of Illinois At Chicago
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