Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Patient Care Registration
Advent Health
09.2022 - Current
Assisted with customer requests and answered questions to improve satisfaction.
Prioritized and organized tasks to efficiently accomplish service goals.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Cashier
Marshalls
Lakeland, FL
10.2020 - 03.2023
Operated cash register and processing equipment to ensure accurate and efficient transactions
Promoted store credit card and gift card sales to enhance customer purchasing options
Guided customers in locating shopping items to improve their shopping experience
Operated cash register and processing equipment to ensure accurate and efficient transactions
Shipping and Receiving
Partner Personal Staffing- SouthEast Pet
04.2022 - 09.2022
Picked orders accurately using stickers and voice headset.
Load truck, restock and inventory control.
Loaded trucks with products for delivery and restocked shelves in warehouse.
Cherry Picker Operator
Medline Distribution Center
Auburndale, Florida
11.2021 - 04.2022
Operated cherry picker to retrieve inventory from high storage locations.
Selected and transported items using forklift to complete customer orders.
Loaded and unloaded products with precision to maintain warehouse organization.
Conducted routine equipment inspections to ensure safety compliance.
AMA/Referral Clerk
Central Florida Health Care
Lakeland, FL
07.2019 - 10.2021
Scheduled patient appointments using Athena, ensuring timely access to care for patients.
Prepared patients for medical examinations by ensuring comfort and gathering necessary information.
Coordinated patient appointments through Athena to streamline scheduling process.
Patient Preparation
Processed referrals through Athena, facilitating coordination between providers and enhancing patient continuity of care.
Managed referral processing as an AMA Clerk to ensure timely patient care coordination.
Dry and Cooler order selector
ALDI WAREHOUSE
Haines City, FL
08.2015 - 11.2017
Operated double pallet jack to pick and stack orders accurately using voice headset.
Selected products from warehouse shelves for timely order fulfillment.
Operated pallet jacks and forklifts to transport goods safely.
Inspected products for quality and accuracy prior to loading onto trucks.
Education
Diploma -
Lakeland Senior High School
Lakeland
DIPLOMA - MEDICAL OFFICE ADMINISTRATION
CONCORDE CAREER INSTITUTE
TAMPA
Skills
Appointment scheduling
Customer requests management
Inventory control
Cash handling
Patient scheduling
Inventory management
Cash register operation
Patient registration
Certification
HIPAA Certified, 09/2022
CPR Certified
OSHA trained
Related Experience
Medical Office Administration (Externship), Physician Partners of America, Orlando, FL, 120
Medical Office Administration (Externship), Great Expressions Dental Centers, Tampa, FL, 120
Patient Care Registration & Insurance Eligibility at Department of Health and Community WellnessPatient Care Registration & Insurance Eligibility at Department of Health and Community Wellness