JAXON CALLAHAM
Chesterfield,VA
Summary
Enthusiastic, outgoing and attentive Customer Service Representative with 4 years achieving customer service satisfaction and customer retention goals. Independent, motivated team player seeking a role offering increased responsibility. Proven capacity to troubleshoot and resolve issues quickly while maintaining a high level of professionalism and patience. Effective at decision making and maintaining excellent customer service.
Overview
4
4
years of professional experience
Work History
Cashier
Kickback Jack’s
08.2021 - Current
- Deliver exceptional customer service.
- Take orders and deliver them to guests in a courteous manner.
- Provide service efficiently and quickly.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintain awareness of key menu items trends and knowledge assisting customers with order purchase decisions.
- Support other areas when as requested, such as setups, cleanup and prep work.
- Assist in new server onboarding and orientation to cultivate seamless transitions.
- Train new team members on restaurant procedures, menu items, and performance strategies.
- Work flexible schedule and extra shifts to meet business needs.
Cashier
FoodLion 5620
06.2022 - 08.2022
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and replenished merchandise according to store merchandising layouts.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted with the cleanliness of the store.
Cashier
Skyzone
08.2019 - 02.2020
- Maintained a friendly, outgoing personality with the guests and team members.
- Promoted sales and recommendations of products based on the guest needs.
- Handled customer relations issues in a gracious manner and in accordance with company policies.
- Assisted in managing inventory on a weekly basis.
- Acted as a first responder to emergencies and responded appropriately.
- Responsible for ensuring facility appearance was always clean and presentable.
- Supported team lead in opening and closing park procedures.
- Used POS system for entry fees, concession stand, process payments and issue receipts.
Education
No Degree - August 2021-May 2022
Virginia State University
Petersburg, VANo Degree - August 2021-May 2022
Mary Baldwin University
Staunton, VAAdvanced Standard Diploma -
Monacan High School
Chester, VA06.2019
Skills
- Organized multi-tasker
- Quick Learner
- Customer-oriented
- Researcher
- Trainer
- Dedicated team player
- Marketing Specialist
- Skilled problem solver
- Leader
- Verbal and Written Communication
- Cooperative Attitude
- Adaptable and Flexible
- Strong Telephone Etiquette
- Issue and Complaint Resolution
REFERENCES UPON REQUEST
*
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Cashier
FoodLion 5620
06.2022 - 08.2022
Cashier
Kickback Jack’s
08.2021 - Current
Cashier
Skyzone
08.2019 - 02.2020
No Degree - August 2021-May 2022
Virginia State University
No Degree - August 2021-May 2022
Mary Baldwin University
Advanced Standard Diploma -
Monacan High School
Similar Profiles
Jennifer GardnerJennifer Gardner
Server/Bartender at Kickback Jack’sServer/Bartender at Kickback Jack’s
Aiden RubinsteinAiden Rubinstein
CEO at KickbackCEO at Kickback
Diana HildrethDiana Hildreth
To Go Specialist at Kickback Jack'sTo Go Specialist at Kickback Jack's
Trevor DeasTrevor Deas
Deputy Clerk at Chesterfield Circuit CourtDeputy Clerk at Chesterfield Circuit Court
Nathan ClauerNathan Clauer
Area Sales / Renovations Manager at HD SupplyArea Sales / Renovations Manager at HD Supply