Jaxon Chappell
Norman,OK
Summary
Dedicated server skilled in customer service, conflict resolution, and effective communication. Committed to enhancing customer satisfaction and team collaboration in fast-paced restaurant environments.
Overview
5
5
years of professional experience
Work History
Server
Chuy's Tex-Mex
Norman, Oklahoma
04.2025 - Current
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Assisted in training new servers to enhance team performance and service quality.
- Managed time effectively to balance multiple tables and ensure prompt service.
Barista
Starbucks
Edmond, Oklahoma
06.2021 - 01.2025
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Collaborated with team members to ensure efficient service and maintain high customer satisfaction during peak hours.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Prioritized tasks effectively to ensure timely service during high-volume periods.
Crew Member
Chic-Fil-A
Edmond, Oklahoma
12.2020 - 05.2021
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Assembled and served meals according to specific guest requirements.
- Organized and restocked supplies to support operations and team productivity.
Education
Bachelor of Science - Political Science And Government
University of Oklahoma
Norman, OKSkills
- Critical thinking
- Research methods
- Data analysis
- Effective communication
- Team collaboration
- Public speaking
- Time management
- Customer service
- Conflict resolution
- Dining customer service
- Food safety
- Liquor, wine, and food service
- Effective customer upselling
- Positive and professional
Timeline
Server
Chuy's Tex-Mex
04.2025 - Current
Barista
Starbucks
06.2021 - 01.2025
Crew Member
Chic-Fil-A
12.2020 - 05.2021
Bachelor of Science - Political Science And Government
University of Oklahoma