Dynamic and dedicated server with extensive experience at Mellow Mushroom, adept at managing high-energy environments. Recognized for training new staff and excelling in customer relations, I leverage my strong communication skills and proficiency with POS systems to ensure a smooth experience for everyone. Eager to transition into finer dining and prove my abilities.
I am currently serving at Mellow Mushroom in Midtown Atlanta. I am the senior server at that location and am not looking to bartend there. Our location is very busy as we are next to Piedmont Park and the beltline. I am familiar with hectic, high energy nights and have been the server trainer for about a year now as well. I am student as well but I currently work 4-5 shifts a week too at Mellow.
Quick learner who is familiar with POS systems and hospitality
I am a charismatic person who isn't afraid to talk to new people, whether that be customers or other employees
I am a punctual person and try to get everywhere at least 10 minutes before my expected arrival
Lots of experience with serving and handling situations with customers, including; covering for mistakes in the kitchen, appeasing customers that are upset, and general de-escalation in confrontations
I have registered with the state of Georgia and am certified in safe alcohol sales. I have taken a course educating me on georgia specific alcohol laws and the nuance of alcohol laws and liability.