Jaxyn Hannan
Massillon,Ohio
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level accounting position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Waitress
Cameo Grill
Massillon, OH
04.2022 - 08.2023
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Contributed to increased sales by promoting daily specials and making personalized menu recommendations.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
- Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
Customer Service Representative
Ashland Recreational Center
Ashland, OH
08.2022 - 05.2023
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Developed and updated databases to handle customer data.
- Responded to customer requests for products, services, and company information.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Office Assistant
Bachtel Excavating
Massillon, OH
03.2019 - 05.2023
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
- Coordinated office events that promoted team cohesion and boosted overall morale among employees.
Busser
Cameo Grill
Massillon, OH
10.2020 - 04.2022
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Processed payments for orders and provided customers with change.
- Supported team members with additional tasks, promoting a positive work environment.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Displayed excellent time management skills while balancing multiple tasks simultaneously.
Team Member
Culver's Restaurant
Canton, OH
06.2021 - 08.2021
- Collaborated cross-functionally in order to enhance overall team performance, leading to increased efficiency in project execution.
- Addressed and resolved customer complaints in polite and professional manner.
- Worked different stations to provide optimal coverage and meet production goals.
- Contributed to team success by completing jobs quickly and accurately.
- Assisted customers in selecting merchandise best suited to needs.
Education
No Degree - Accounting
Ashland University
Ashland, OHAccounting
Ohio State University
Columbus, OH05.2026
High School Diploma -
Washington High School
Massillon, OH05.2022
Skills
- Performance Improvement
- Relationship Building
- Adaptable and Flexible
- Filing
- Spreadsheet Creation
Timeline
Customer Service Representative
Ashland Recreational Center
08.2022 - 05.2023
Waitress
Cameo Grill
04.2022 - 08.2023
Team Member
Culver's Restaurant
06.2021 - 08.2021
Busser
Cameo Grill
10.2020 - 04.2022
Office Assistant
Bachtel Excavating
03.2019 - 05.2023
No Degree - Accounting
Ashland University
Accounting
Ohio State University
High School Diploma -
Washington High School