Amanda Underwood

Enhanced property value by effectively managing daily operations and maintenance. Successfully supervised a 107-unit residential property with a team of 2 dedicated staff members. Strengthened vendor partnerships while executing comprehensive leasing, marketing, and operations initiatives. Consistently maintained an occupancy rate of 96-98% through robust property management strategies focused on tenant relations. Optimized property finances and expenses to . Analyzed comparable properties to determine appropriate rental price ranges, ensuring competitiveness in the market. Established thorough screening protocols for credit, criminal background checks, affordability assessments, and landlord references.Developed and implemented community engagement strategies to enhance resident satisfaction.

Achieved timely updates of weekly reports on vacate notices and vacancy statuses for a 320-unit property, improving overall communication. Proactively dispatched renewal letters 120 days in advance of lease expirations, fostering improved tenant retention. Successfully reviewed and verified lease applications, streamlining screening processes to decrease eviction occurrences. Led the leasing team in maintaining consistent follow-ups with prospective tenants, resulting in occupancy rates exceeding 96% and averaging 98% leased. Resolved resident complaints swiftly and effectively, leading to increased resident satisfaction and retention.

Achieved significant reduction in vacancy rates through proactive strategies. Resolved renter concerns swiftly, enhancing tenant satisfaction. Streamlined application processing, resulting in quicker approvals. Presented vacant apartments, community pathways, and models in show-ready condition. Demonstrated comprehensive understanding of 240-unit community and surrounding area. Delivered effective communication on work orders and service requests, ensuring timely responses.