Jay Cruz

Resetting and swiftly tidying tables for incoming customers was a routine. I prioritized efficiency, collaborating with colleagues to find more effective methods for completing tasks. During peak times, I went beyond regular hours to assist, ensuring smoother seating and quicker food service. I maintained clean customer spaces by promptly addressing spills, clearing trays, and taking care of trash. Additionally, I aided the team by ferrying used utensils, dishes, and trays to the kitchen, contributing to our overall cleanliness efforts.

Welcomed and attended to customers as they entered the store, ensuring their needs were promptly met. Fostered relationships with patrons to cultivate loyalty and encourage return visits. Assisted customers throughout their shopping journey, aiding with purchases, item location, and enrollment in loyalty programs. Maintained front lane merchandise by restocking and organizing items, while also handling tagging and display responsibilities. Addressed inquiries about store policies and resolved customer concerns, collaborating closely with the shift manager when necessary. Managed cash drawers diligently, conducting accurate tallies at the start and end of each shift. Operated the cash register proficiently for cash, check, and credit card transactions. Maintained a flexible schedule, willingly taking on extra shifts to support the store's operational needs.