Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rhianna Malapit

Los Osos ,California

Summary

Energetic Busser with many years of experience in fast-paced environments. Committed to managing guest expectations and maximize satisfaction. Well-versed in staying on top of guest needs and delivering fast, friendly service. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. Diligent professional with excellent multitasking, organizational and time management abilities. Skilled at promoting items and completing customer sales, smoothly suggesting purchases to drive revenue and promoting positive experiences to strengthen customer loyalty. Familiar with merchandise exchange protocols] and adaptable to new processes and procedures.

Overview

4
4
years of professional experience

Work History

Busser

Olive Garden Restaurant
San Luis Obispo, California
07.2021 - Current
  • Greeted customers and answered questions about menu items.
  • Provided quick and efficient clearing of tables between courses.
  • Bussed and reset tables in an orderly fashion.
  • Assisted servers with stocking supplies, setting up for service and cleaning duties.
  • Maintained cleanliness of restaurant dining area throughout shift.
  • Replenished napkins, condiments, silverware and glassware as needed.
  • Followed all safety regulations while carrying heavy trays or dishes to the kitchen.
  • Ensured that each table was properly set before seating guests.
  • Communicated with kitchen staff regarding any special requests from customers.
  • Inspected dining room furniture for cleanliness prior to seating guests.
  • Adhered to sanitation guidelines when handling food and beverage items.
  • Stocked ice buckets, water pitchers, wine glasses or other bar items as needed.
  • Followed safety and sanitation guidelines in accordance with local health regulations.
  • Cleared tables to maintain high turnover rate and minimize wait times.
  • Wiped down and cleaned chairs, booths, and highchairs.
  • Maintained table settings by removing courses, replacing utensils, and refilling beverages.
  • Observed tables to tend to guest needs and identify customer service opportunities.
  • Helped employees complete required activities during peak periods.

Cashier

Grocery Outlet
Los Osos, California
09.2020 - 07.2021
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Stocked shelves with merchandise when needed.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Ensured compliance with all safety regulations within the store environment.
  • Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
  • Followed company security procedures for handling large sums of money.
  • Performed other duties as assigned by management.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.

Education

Associate of Science - Kinesiology

Cuesta College
San Luis Obispo, CA
05-2023

High School Diploma -

Morro Bay High School
Morro Bay, CA
06-2020

Associate of Science - Autobody Technology

Allan Hancock College
Santa Maria, CA

Skills

  • Server Support
  • Table Bussing
  • Inventory Management
  • Beverage Service
  • Food Running
  • Quality Assurance
  • Workplace Safety
  • Cleaning and sanitizing
  • Safety awareness
  • Time Management
  • Team Collaboration
  • Performance Improvement
  • Quality Control
  • Cleaning procedures
  • Turning Tables

Languages

English
Professional

Timeline

Busser

Olive Garden Restaurant
07.2021 - Current

Cashier

Grocery Outlet
09.2020 - 07.2021

Associate of Science - Kinesiology

Cuesta College

High School Diploma -

Morro Bay High School

Associate of Science - Autobody Technology

Allan Hancock College
Rhianna Malapit