Jay Dumas
Las Vegas,NV
Summary
Hospitality professional with focus on leading teams and delivering exceptional service. Strong skills in mixology, customer engagement, and operational efficiency. Known for adaptability and effective collaboration to achieve high standards. Consistently dependable in dynamic environments, ensuring seamless service and guest satisfaction.
Overview
16
16
years of professional experience
Work History
Bar Lead
The Golden Tiki
01.2023 - Current
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Streamlined bar operations by revising standard operating procedures for greater efficiency and consistency.
- Increased bar efficiency by implementing effective inventory management practices and reducing waste.
- Demonstrated adaptability in managing various events, from private parties to large-scale corporate functions, providing exceptional service tailored to each occasion.
- Trained and mentored new bartenders, resulting in improved staff performance and overall team collaboration.
Bartender
Crossroads Kitchen
04.2022 - 01.2023
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Closed out cash register and prepared cashier report at close of business.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Bartender
The M Resort Spa Casino
02.2009 - 04.2022
- Upheld strict regulations for safe alcohol service and food safety.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Served high customer volumes during special events, nights, and weekends.
Education
High School Diploma -
Foothill High School
Henderson, NV06-2005
Skills
- Workplace Safety
- Cocktail creation
- Portion Control
- Teamwork and Collaboration
- Customer Service
- Attention to Detail
- Multitasking Abilities
- Reliability
- Customer service excellence
- Adaptability and Flexibility
Timeline
Bar Lead
The Golden Tiki
01.2023 - Current
Bartender
Crossroads Kitchen
04.2022 - 01.2023
Bartender
The M Resort Spa Casino
02.2009 - 04.2022
High School Diploma -
Foothill High School
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