Jay Guillard
New Orleans,LA
Summary
Open and positive communicator with a calm and level-headed approach to managing routine needs and tackling special challenges. Demonstrated strong work ethic and adaptability while delivering exceptional interpersonal skills. Excelled in working independently and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Retail Worker
NAPA Auto Parts - Genuine Parts
New Orleans, LA
09.2025 - Current
- Assisted customers at Genuine Parts counter with auto parts selection and product questions.
- Processed sales transactions, returns, and exchanges at cash register accurately.
- Answered phone calls and provided store information, pricing, and parts availability.
- Used catalog systems to locate NAPA parts and verify vehicle fitment details.
- Researched pricing, availability, compatibility, quality standards, and other factors related to purchasing decisions.
Mechanical Technician
Matt Bowers Fore
Metairie, Louisiana
06.2025 - 08.2025
- Repaired engines, brakes, suspension, and steering systems for dealership customers.
- Diagnosed vehicle mechanical issues using diagnostic tools at Matt Bowers Fore service shop.
- Inspected vehicles for safety, wear, and required maintenance before service release.
- Performed preventative maintenance on mechanical equipment and machinery.
- Replaced worn or defective parts with new ones.
- Replaced worn parts using hand tools, lifts, and shop equipment.
- Documented repairs and service notes in dealership repair orders.
- Communicated findings with service advisors and team members at Matt Bowers Fore.
- Assisted senior technicians with complex repairs and vehicle inspections.
- Followed shop safety procedures and maintained clean work areas.
- Utilized hand tools such as wrenches, pliers, screwdrivers.
Commercial Manager
AutoZone
Kenner, Louisiana
10.2023 - 06.2025
- Managed AutoZone commercial accounts and supported business customer needs.
- Coordinated delivery routes for commercial customers and store drivers.
- Resolved billing questions and order issues for AutoZone account holders.
- Maintained accurate inventory for commercial parts and special orders.
- Communicated with repair shops about product availability and pickup timing.
- Processed parts orders through AutoZone sales systems and phone requests.
Education
East Jefferson High School
Metairie, LASkills
- Parts catalog lookup
- Parts ordering
- Commercial accounts
- Customer focus
- Brake repair
- Suspension repair
- Engine diagnostics
- Vehicle inspection
- Team collaboration
- Shop safety
- Attention to detail
- Time management
- Team collaboration
- Auto parts
- Team collaboration
Timeline
Retail Worker
NAPA Auto Parts - Genuine Parts
09.2025 - Current
Mechanical Technician
Matt Bowers Fore
06.2025 - 08.2025
Commercial Manager
AutoZone
10.2023 - 06.2025
East Jefferson High School