Jay Koller
Old Forge,PA
Summary
Hardworking and Talented College student with several areas of work experience. Four additional minors completed to my transcript which include Psychology, Public Administration, Homeland Security, and Political Science.
Overview
2
2
years of professional experience
Work History
Dietary Aide
Glenmaura Senior Living
12.2023 - Current
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
Line Cook
Prime Inc.
08.2022 - 12.2023
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Customer Service Representative
Shoprite Store
03.2022 - 08.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
Bachelor of Science - Criminal Justice
Keystone College
La Plume, PA05.2024
Skills
- Customer Service
- Computer Skills
- Problem-solving abilities
- Critical Thinking
- Complaint Handling
- Research
Timeline
Dietary Aide
Glenmaura Senior Living
12.2023 - Current
Line Cook
Prime Inc.
08.2022 - 12.2023
Customer Service Representative
Shoprite Store
03.2022 - 08.2022
Bachelor of Science - Criminal Justice
Keystone College
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