Jay Lowry
Spring,TX
Summary
Extensive problem solving, analytical skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Premise Technician
ATT
02.2022 - 06.2023
- Maintained company vehicle and company equipment.
- Read and deciphered graphs and blueprints.
- Installed and repaired fiber/copper equipment and services.
- Collaborated with other technicians to troubleshoot and resolve technical issues.
- Educated customers on how to use internet service along with associated app.
- Educated customers on Wi-Fi and how it works to help avoid traffic issues with their network.
Underground Utility Locator
USIC Locating Services
01.2020 - 02.2021
- Photographed utility sites and marked lines with paint and flags for identification by excavating personnel.
- Worked outdoors in harsh conditions to complete utilities location requirements within expected timeframes.
- Reviewed maps and blueprints to identify locations for and sizes of underground utilities
- Identified depths of water, sewer, gas, cable, oil and electric lines using Radio Detection equipment.
Customer Service Rep
Digital Room Inc
01.2019 - 02.2020
- Worked under retail customer service at first, later also worked through wholesale side of company dealing with other sign businesses helping them with print jobs that they were incapable of fulfilling with their own facilities.
Universal Worker
Corner Bakery Cafe
01.2018 - 02.2019
- As a universal worker taking on any position (cash register, dish wash/baker, service attendant or chef) needed by the restaurant at the time.
All Star
MOD Pizza
01.2017 - 02.2018
- Worked as a trainer teaching and coaching other co-workers and managers in how the restaurant operates,
Customer Service Rep/Chef
5 Guys Burgers And Fries
01.2016 - 01.2017
- Worked cash register/lobby while also assisting co-workers where needed in the kitchen
Department Supervisor
Toys R Us
- Responsible for staging and upkeep of multiple departments while supervising 5-10 employees per shift
- Resolved escalated customer issues
- Handled cash counts and deposits.
Education
Some College (No Degree) - Accounting
Sam Houston Stan University
Huntsville, TXAccounting
Lone Star College
Montgomery, TXSome College (No Degree) - Music Education
Sam Houston State University
Huntsville, TXSkills
- Customer Inquiries
- Resident Relations
- Customer Accounts Management
- Customer Support
- Cleaning Techniques
- Customer Communication
Timeline
Premise Technician
ATT
02.2022 - 06.2023
Underground Utility Locator
USIC Locating Services
01.2020 - 02.2021
Customer Service Rep
Digital Room Inc
01.2019 - 02.2020
Universal Worker
Corner Bakery Cafe
01.2018 - 02.2019
All Star
MOD Pizza
01.2017 - 02.2018
Customer Service Rep/Chef
5 Guys Burgers And Fries
01.2016 - 01.2017
Department Supervisor
Toys R Us
Some College (No Degree) - Accounting
Sam Houston Stan University
Accounting
Lone Star College
Some College (No Degree) - Music Education
Sam Houston State University
Similar Profiles
Paulina CastroPaulina Castro
Sales Representative at ATTSales Representative at ATT
Donald LehmanDonald Lehman
Systems Technician at ATTSystems Technician at ATT
Ginamarie YoungGinamarie Young
Lead Program Manager at ATTLead Program Manager at ATT
Christopher A ThomasChristopher A Thomas
Senior Training Manager at ATTSenior Training Manager at ATT
Alicia PalomaresAlicia Palomares
Flooring Sales Specialist at Lowes Home ImprovmentFlooring Sales Specialist at Lowes Home Improvment