Jay Moert
Louisville,KY
Summary
Seeking the opportunity to enrich my public relations and communication skills in an organized and social field, while utilizing my management experience to maintain a positive and professional environment for Guestroom Records.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
Guestroom Records Louisville
Louisville, KY
10.2023 - Current
- Assisted customers with finding the right product for their needs.
- Demonstrated knowledge of store products and services.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Processed returned merchandise according to company policies.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
Front Desk Receptionist
Atomic House of Hair
Louisville, KY
03.2023 - Current
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Explained policies and procedures to visitors.
- Signed for packages, recorded deliveries and distributed to personnel.
- Scheduled appointments and maintained and updated appointment calendars.
Barista Shift Lead
Day's Espresso & Coffee
Louisville, KY
10.2019 - 03.2023
- Memorized official and off-menu coffee and tea preparations.
- Prepare and serve coffee, espresso drinks, blended coffees, and teas.
- Greet customers at front counter, answering questions and inputting specialty coffee orders into POS system.
- Handle over $300 worth of cash and card transactions daily with accuracy and efficiency.
- Collaborate with barista assistant manager to educate several employees on menu and procedural changes.
- Maintain calm demeanor during high-volume periods and special events.
- Delegated daily tasks to team members to optimize group productivity.
- Supported store manager with recruiting, interviewing and hiring baristas.
Education
Associate of Arts - Liberal Arts and Sciences
Jefferson Community And Technical College
Louisville, KY12.2023
Associate of Arts - Liberal Arts and Sciences
University of Louisville
Louisville, KY05.2021
High School Diploma -
Bullitt East High School
Mount Washington, KY05.2019
Skills
- Employee management
- Inventory management
- Active listening
- Excellent interpersonal communications
- Employee training
- Opening and closing procedures
- Food safety understanding
- Tech-savvy
- Meticulous and organized
Timeline
Retail Sales Associate
Guestroom Records Louisville
10.2023 - Current
Front Desk Receptionist
Atomic House of Hair
03.2023 - Current
Barista Shift Lead
Day's Espresso & Coffee
10.2019 - 03.2023
Associate of Arts - Liberal Arts and Sciences
Jefferson Community And Technical College
Associate of Arts - Liberal Arts and Sciences
University of Louisville
High School Diploma -
Bullitt East High School