Jay-R Diaz
Sparrow Bush,NY
Summary
Dynamic small business owner with a proven track record in enhancing customer satisfaction and operational efficiency at RaneFall Exterior Home Services. Skilled in relationship building and client service, I excelled in training staff and optimizing processes at Burger King, fostering teamwork and driving repeat business through exceptional communication and service.
Overview
4
4
years of professional experience
Work History
Owner
RaneFall Exterior Home Services
08.2025 - Current
- Developed and implemented operational strategies to enhance customer service and satisfaction.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Consulted with customers to assess needs and propose optimal solutions.
- Established foundational processes for business operations.
Breakfast Coordinator
Burger King
02.2022 - Current
- Coordinated daily breakfast operations, ensuring timely food preparation and quality standards.
- Managed inventory levels for breakfast ingredients, minimizing waste and optimizing supply usage.
- Trained new staff on breakfast service protocols, enhancing team efficiency and consistency.
- Assisted in menu planning for breakfast items, incorporating customer feedback for improved offerings.
- Collaborated with management to identify opportunities for process improvements within breakfast operations.
- Serviced guests with food and beverage requirements.
- Promoted a positive work environment through clear communication, fostering teamwork among staff members.
Education
Associate of Science - Business Administration
Orange County Community College
Middletown, NY06-2026
High School Diploma -
Port Jervis Senior High School
Port Jervis, NY06.2023
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
Timeline
Owner
RaneFall Exterior Home Services
08.2025 - Current
Breakfast Coordinator
Burger King
02.2022 - Current
Associate of Science - Business Administration
Orange County Community College
High School Diploma -
Port Jervis Senior High School