Jalen Reedy
Bear,DE
Summary
Dedicated Patient Escort at ChristianaCare committed to ensuring comfort and safety for patients navigating healthcare facilities. Skilled in coordinating patient transfers, communicating effectively with healthcare teams, and providing compassionate support in a fast-paced hospital environment. Utilizes active listening, adaptability and strong interpersonal skills to enhance patient care and support efficient hospital operations. Seeking to contribute to the Emergency Department as an Emergency Care Technician
Overview
6
6
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Patient Escort
Christiana Hospital
Newark, DE
09.2025 - Current
- Assisted patients to their destinations, such as waiting rooms or medical examination rooms.
- Provided emotional support to patients during transport within the hospital.
- Monitored patient condition during transit, promptly alerting personnel to any health changes.
- Collaborated effectively with staff and patients to ensure timely patient movement throughout the hospital
- Transported specimens or medical supplies between various locations within the hospital.
- Organized and completed all necessary paperwork to support efficient patient care.
- Managed multiple patient transport requests while maintaining patient safety and professionalism
Sales Associate
Ross Dress for Less
Newark, DE
03.2022 - 09.2025
- Cultivated customer connections, resulting in increased repeat sales.
- Managed stressful scenarios with poise, ensuring customer concerns were resolved effectively.
- Assisted customers promptly in locating items, enhancing overall satisfaction.
Sales Associate
Food Lion
Bear, DE
09.2021 - 09.2025
- Maintained accurate inventory counts through proper product placement.
- Ensured proper stock rotation to avoid outdated products.
- Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
Sales Associate
Home Depot
Newark, DE
09.2020 - 09.2021
- Welcomed customers and provided personalized assistance to ensure satisfaction.
- Assisted customers in finding and selecting products to enhance shopping experience.
- Maintained store cleanliness and organization to create a pleasant shopping environment.
Education
Information Technology
Delaware Technical Community College
Wilmington, DE 06.2024 - 06.2026
Glasgow High School
Newark, DESkills
- Patient transport
- Patient assistance
- Documentation accuracy
- HIPAA Awareness
- Patient confidentiality
- Infection Prevention
- Time Management
- Fast-paced environment navigation
- Team collaboration
- Communication skills
- Stress management
- BLS Certification
Certification
- Drivers License
- BLS Certification
Timeline
Patient Escort
Christiana Hospital
09.2025 - Current
Information Technology
Delaware Technical Community College
06.2024 - 06.2026
Sales Associate
Ross Dress for Less
03.2022 - 09.2025
Sales Associate
Food Lion
09.2021 - 09.2025
Sales Associate
Home Depot
09.2020 - 09.2021
Glasgow High School