JAYAH YOUNG
Kingston,GA
Summary
Developed outstanding communication and organizational skills in fast-paced, customer-focused environment. Skilled in managing schedules, handling inquiries, and providing top-notch service. Looking to transition into new field where these transferable skills can contribute to team success and overall efficiency.
Overview
1
1
year of professional experience
Work History
Receptionist
America's Best Contacts and Glasses
06.2025 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Pulled Insurance for Patients before their appointment time.
To-Go Host
Texas Roadhouse
06.2024 - 05.2025
- Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
- Collaborated with kitchen staff to ensure timely completion of all to-go orders.
- Operated cash register to accept cash, debit and credit card payments from customers.
- Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
- Ensured order accuracy, meticulously reviewing each item before handing off to the customer.
- Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.
- Maintained a clean and inviting pickup area, contributing to a positive customer experience.
- Maintained clean, sanitary work station by removing trash, sweeping floors and wiping down countertops.
Education
Bachelor of Science - Computer Science
Georgia Highlands College
Rome, GA12-2026
High School - undefined
Model High School
01.2024
Skills
- Customer Service
- Teamwork
- Time Management
- Leadership
- Effective Communication
- Critical Thinking
- Adaptable
- Telephone skills
Timeline
Receptionist
America's Best Contacts and Glasses
06.2025 - Current
To-Go Host
Texas Roadhouse
06.2024 - 05.2025
High School - undefined
Model High School
Bachelor of Science - Computer Science
Georgia Highlands College