Jayanna Davis
Hutto,Texas
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Red Lobster. Proven ability to enhance guest engagement and satisfaction through personalized service. Experienced in cash handling and efficient multitasking, ensuring seamless operations and memorable dining experiences. Committed to fostering positive relationships with customers and team members alike.
Overview
2
2
years of professional experience
Work History
Server
Red Lobster
02.2025 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Pet Pro
Petsuitesinc
11.2023 - 05.2025
- Educated customers on proper pet care techniques, leading to improved animal welfare outcomes within the community.
- Managed daily store operations efficiently, including opening/closing procedures, restocking shelves, and maintaining cleanliness standards.
- Resolved customer complaints professionally and tactfully, maintaining a positive brand image while retaining customer trust.
- Demonstrated expertise in various pet categories such as food, toys, grooming tools, and accessories to guide informed purchasing decisions for clients.
- Assisted in the training of new team members by sharing knowledge of store procedures, product offerings, and customer service best practices.
- Maintained a clean and organized store environment, ensuring optimal shopping experiences for customers.
- Fed and watered animals to provide necessary nutrients and keep pets healthy.
- Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
- Kept animals clean and free of contaminants to promote optimal health.
- Administered medications to animals in treatment and documented changes in condition.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Monitored animal health to quickly recognize signs of illness and injury, seeking necessary medical attention.
- Maintained equipment and facility to keep animal care environment and tools in good working order.
Education
Hutto High School
Hutto, TX2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Server
Red Lobster
02.2025 - Current
Pet Pro
Petsuitesinc
11.2023 - 05.2025
Hutto High School
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