Jayce Fortenbaugh
Okmulgee,OK
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable experiences.
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
1
1
year of professional experience
Work History
Server
Olive Garden Restaurant
Lawton, OK
08.2022 - 08.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Cultivated warm relationships with regular customers.
Education
Associate of Applied Science - ACR
Oklahoma State University Institute of Technology - Okmulgee
Okmulgee, OK08.2025
High School Diploma -
Eisenhower High School
Lawton, OK05.2023
Skills
- Guest Engagement
- Warm and Friendly
- Performance Improvement
- Strong Work Ethic
- Positive Attitude
- Cleanliness Standards
- Interpersonal Skills
- Organizational Skills
- Stress Management
- Multitasking Abilities
- Team Collaboration
- Team Player
- Reliable and Responsible
Timeline
Server
Olive Garden Restaurant
08.2022 - 08.2023
Associate of Applied Science - ACR
Oklahoma State University Institute of Technology - Okmulgee
High School Diploma -
Eisenhower High School