Jayce Holderby
Barstow,CA
Summary
Dynamic professional with a proven track record at Tachi Palace Hotel & Casino, showcasing exceptional customer service and a strong work ethic. Expert in security systems and guest engagement, I've significantly enhanced safety and customer satisfaction. Skilled in cash handling and leveraging POS technology, I excel in high-pressure environments, ensuring seamless operations and exemplary guest experiences.
Overview
3
3
years of professional experience
Work History
Server
Dennys Restaurant
Barstow, CA
01.2023 - 11.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Security
Tachi Palace Hotel & Casino
Lemoore, CA
05.2022 - 01.2023
- Maintained and improved security and performance of systems.
- Facilitated culture of security mindfulness among staff, fostering proactive identification and reporting of potential security issues.
- Conducted frequent security audits to identify potential problems related to physical security, staff safety, and asset protection.
- Monitored security cameras and conducted regular walk-throughs to ensure property security.
Education
Medical Microbiology And Bacteriology
Barstow Community College
Barstow Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Server
Dennys Restaurant
01.2023 - 11.2024
Security
Tachi Palace Hotel & Casino
05.2022 - 01.2023
Medical Microbiology And Bacteriology
Barstow Community College