Jayce Patsch
Walmart
Tucson,AZ
1
Certification
3
years of professional experience
Dedicated Personal Shopper experienced in customer assistance and accurate order fulfillment. Delivered exceptional service through clear communication and attention to detail. Focused on maintaining efficient transaction processes and creating a welcoming atmosphere to enhance customer satisfaction.
Work History
Personal Shopper
2 Years 4 Months- Picked online grocery orders using a handheld device, ensuring accurate item selection and substitution handling. 2. Reviewed inventory to identify out-of-stock items and recommended replacements. 3. Updated customers on order status, confirming preferences and handling changes or special requests. Checked produce, meat, and frozen items for quality and freshness, ensuring proper packaging. 5. Organized staged orders for efficient pickup and timely customer handoff. 6. Loaded completed orders into vehicles while maintaining accuracy and product condition. 7. Followed Walmart pickup procedures, safety standards, and food handling requirements. 8. Assisted teammates by resolving order issues and supporting smooth fulfillment workflow.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pickup.
- Achieved deadlines and maintained quality standards for order accuracy and timely delivery.
- Memorized store layouts and planograms to fulfill orders using the shortest, most efficient route.
- Reviewed customer orders closely to locate desired items and checked the app regularly to identify changes.
- Mentored new Personal Shoppers by sharing industry knowledge and best practices, fostering a supportive team atmosphere that encouraged professional growth.
Cashier
4 Months- Greeted guests promptly and entered drive-thru and counter orders with attention to detail.
- Processed cash, credit, and mobile payments accurately through point-of-sale system.
- Communicated order changes clearly with kitchen staff to support timely service.
Education
High School Diploma
Skills
Customer support
Service quality
Conflict resolution
Dependability
Certification
- 10-Hour OSHA Certifcation Training - April, 2024
Interests
I like working with my hands and fixing things.
Outdoor Recreation
Music
I love working on vehicles and my motorcycle
Timeline
Personal Shopper
Walmart
06.2024 - 10.2026Read More
Cashier
Dairy Queen
02.2024 - 06.2024Read More
Primavera Online School
High School Diploma
Read More