Jaycee Aragon
West Jordan,UT
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Brings 5 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Multi-Site Property Manager
Kairoi Residential
02.2024 - Current
- Increased tenant satisfaction through proactive communication, timely maintenance, and attention to detail in property management tasks.
- Contributed to company growth through participation in professional organizations, networking events, and industry conferences for continued learning and development opportunities.
- Reduced delinquency rates through consistent rent collection processes and effective communication with tenants.
- Maintained a strong understanding of current market trends and competitor offerings to ensure competitive pricing strategies are implemented at all managed properties.
- Optimized operational efficiency by standardizing procedures across multiple properties and training staff on best practices.
- Implemented resident retention programs that fostered a sense of community among tenants and resulted in higher renewal rates.
- Managed budgets for each property effectively to minimize expenses while maintaining high-quality living environments for residents.
- Collaborated with ownership groups to provide accurate financial reporting and updates on property performance metrics.
- Supervised leasing consultants, maintenance technicians, and other onsite staff to maintain a high level of service for residents across multiple properties.
- Streamlined the leasing process with efficient application processing, background checks, and lease negotiations.
- Developed strong relationships with vendors to negotiate favorable contracts for services such as maintenance, landscaping, and security.
- Enhanced curb appeal at all properties by coordinating regular landscaping, maintenance, and capital improvements.
- Completed final move-out walk-throughs with tenants to identify required repairs.
Assistant Property Manager
Wasatch Property Management
06.2023 - 02.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Kept accurate records of all resident and tenant correspondence.
- Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Processed applications efficiently by conducting thorough background checks and verifying references to select qualified tenants.
- Conducted regular property inspections to identify potential issues and ensure compliance with safety regulations.
- Trained new hires on company policies, procedures, software applications and industry best practices-leading them towards successful job performance.
- Processed security deposit refunds.
National Project Coordinator
Progress Residential
03.2022 - 11.2022
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Gathered requirements for ongoing projects and organized details for management use.
- Built strong relationships with internal and external stakeholders and devised strategies, initiatives and events promoting products and services.
- Coordinated presentations for customers and project members to detail project scope, progress and results.
Leasing Agent
Avenue 5 Residential
10.2020 - 05.2021
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
- Distributed and followed up on tenant renewal notices.
- Resolved conflicts between tenants regarding noise, encroachments and parking.
- Invited prospects to fill out application upon completion of property tour.
Education
High School Diploma -
Jordan High School
Sandy, UT06.2019
Associate Of Science -
Salt Lake Community College
Salt Lake City, UT06.2019
Skills
- Customer Service
- Planning and Execution
- Cost Management
- Revenue Growth
- Business Development
- Attention to Detail
- Microsoft Office
- Asset Management
Timeline
Multi-Site Property Manager
Kairoi Residential
02.2024 - Current
Assistant Property Manager
Wasatch Property Management
06.2023 - 02.2024
National Project Coordinator
Progress Residential
03.2022 - 11.2022
Leasing Agent
Avenue 5 Residential
10.2020 - 05.2021
High School Diploma -
Jordan High School
Associate Of Science -
Salt Lake Community College