Jaycee-Rae Florendo
Anchorage,AK
Summary
Results driven professional with experience in management, customer service, operations, and healthcare administration. Skilled in team leadership, problem-solving, and improving operational efficiency in high-volume environment while maintaining a positive work environment.
Overview
5
5
years of professional experience
Work History
Restaurant Manager
Raising Cane's
11.2025 - Current
- Supervised daily operations to ensure efficient service and customer satisfaction.
- Trained staff on menu offerings, food safety standards, and customer service protocols.
- Collaborated with team members to meet operational goals.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Front Desk Receptionist
Allergy, Asthma & Immunology
07.2025 - 01.2026
- Managed front desk operations, greeting patients and directing inquiries efficiently.
- Scheduled patient appointments using electronic health record systems to streamline workflow.
- Maintained accurate patient records, ensuring compliance with HIPAA regulations.
- Coordinated communication between medical staff and patients to enhance service delivery.
Crew Member
Raising Cane's
07.2021 - 10.2025
- Delivered exceptional customer service in fast-paced environment.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
Education
High School Diploma -
Basic Academy of International Studies
Las Vegas, NVSkills
- Team management
- Adaptable
- Coaching and mentoring
- Team leadership
- Reliable and responsible
- Customer service
Timeline
Restaurant Manager
Raising Cane's
11.2025 - Current
Front Desk Receptionist
Allergy, Asthma & Immunology
07.2025 - 01.2026
Crew Member
Raising Cane's
07.2021 - 10.2025
High School Diploma -
Basic Academy of International Studies