Jaycee Richey
Beaverton,OR
Summary
Insightful ADP and UKG Software Specialist with 7 years of experience helping developers and engineers produce client-centric solutions. Talented at coordinating developer skillsets with commercial priorities. Employs verifiably effective design methodologies to optimize user experience outcomes.
Overview
9
9
years of professional experience
Work History
UKG Timekeeping Specialist
Banfield Pet Hospital
02.2022 - Current
- Timekeeping specialist who manages and maintains the timecards and accrual balances for 21,000+ associates via UKG's Pro Workforce Management software
- Conducts daily audits of the timecards, new hire paperwork, accrual balances and transferred associates
- Processes 21,000+ timecards during the bi-weekly payroll processing and loads them into a Workday payroll system
- Designed and implemented an automated termination payout process within UKG software system that reduced processing time by 20%
- Enhanced accuracy of timekeeping records, verifying employee hours worked against payroll data
Senior Workforce Management Consultant
ADP
03.2019 - 02.2022
- Moved to a specialized product support role that focused on the ADP Timekeeping systems
- Virtually consult with mid-sized ADP clients regarding their timekeeping and absence tracking needs and would recommend either ADP E-Time or Essential Time and Attendance
- Partnered with the implementation team to ensure that the Timekeeping software would be customized to the organizational preferences of each company
- Promoted to "Senior" role based on performance in February 2020
- 2 Time President's Club Qualifier - 2020 and 2021
Client Product Specialist
ADP
02.2017 - 03.2019
- Worked as a Client Product Specialist at ADP, specializing in product knowledge and providing support to clients for their ADP software.
- Taught ADP customers how to utilize and maximize their ADP Workforce Now software including the Applicant Tracking System, the HR and Benefit suite and the Timekeeping software.
- Won ADP Tucson's 2019 "Workforce Now Demo of the Year" presentation for the overall "best" demonstration of the ADP products.
Beauty Supervisor
Kohl's
05.2015 - 02.2017
- Helped clients achieve desired looks for routine wear and special events by crafting ideal makeup strategies.
- #1 department in sales for all of 2016
- Analyzed customer data to identify buying trends, resulting in an improved product selection
Education
Bachelor of Arts - Communications Technologies
University of Arizona
Tucson, AZ12.2015
Skills
- ADP E-Time SME
- UKG Time SME (Pro WFM/Ready)
- HRIS Software Implementation Expert
- ADP Workforce Now Suite SME
- HCM/HRIS Expert
- Timekeeping Systems
Timeline
UKG Timekeeping Specialist
Banfield Pet Hospital
02.2022 - Current
Senior Workforce Management Consultant
ADP
03.2019 - 02.2022
Client Product Specialist
ADP
02.2017 - 03.2019
Beauty Supervisor
Kohl's
05.2015 - 02.2017
Bachelor of Arts - Communications Technologies
University of Arizona
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