Jaycelan Stewart
Wauwatosa
Summary
Dependable general worker with a demonstrated history of efficiently completing tasks across diverse environments. Expertise in manual labor, equipment operation, and maintaining organized workspaces while adhering to safety standards. Strong work ethic and adaptability enhance team dynamics, ensuring operational effectiveness. Committed to contributing positively to organizational goals and fostering a collaborative atmosphere.
Overview
4
4
years of professional experience
Work History
Customer Service/Assistant
Froedtert Hospital
Wauwatosa
07.2023 - 07.2024
- Answered incoming calls within specified time frames, directing them to appropriate departments or personnel as needed.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Collaborated closely with colleagues to meet customer needs.
- Developed strong relationships with customers to ensure repeat business and referrals.
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
- Conferred with customers by telephone or in person to provide information about products or services and take orders.
- Greeted customers in a friendly manner and assisted with their inquiries.
Customer Service Representative
Petes Fruit Market
Milwaukee
02.2021 - 07.2023
- Provided tailored product recommendations based on needs.
- Counted and balanced cashier drawers.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Conducted price checks for special orders or discounts as requested by customers.
- Operated Point-of-Sale system to ensure accurate payment processing.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Verified accuracy of data entry into agency databases.
- Performed data entry into various databases and spreadsheets.
- Performed data entry tasks associated with client transactions.
Cashier/Customer Service Representative
Rocky Rococo Pizza
Wauwatosa
01.2020 - 02.2021
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Answered phone calls to assist customers with questions and orders.
- Collected payments and provided accurate change.
- Rotated inventory to reduce waste and optimize freshness.
- Performed opening and closing duties as assigned by management.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
Education
Bachelor of Science - Business Administration
University of Wisconsin, Milwaukee
Milwaukee, WI05-2026
High School Diploma -
Rufus King IB High School
Milwaukee, WI12-2021
Skills
- Customer service
- Data entry
- Cash handling
- Effective communication
- Call center experience
- Time management
- Problem solving
- Scheduling
- Documentation and reporting
- Task delegation
- Microsoft Excel
- Microsoft Word
Languages
Hebrew
Limited
Timeline
Customer Service/Assistant
Froedtert Hospital
07.2023 - 07.2024
Customer Service Representative
Petes Fruit Market
02.2021 - 07.2023
Cashier/Customer Service Representative
Rocky Rococo Pizza
01.2020 - 02.2021
Bachelor of Science - Business Administration
University of Wisconsin, Milwaukee
High School Diploma -
Rufus King IB High School
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