Zachary Tokson
Somers
Summary
Dynamic customer service professional with proven expertise in inventory management and billing preparation at DeCicco & Sons. Skilled in event planning and data documentation, I excel in multitasking and time management, ensuring operational efficiency and enhanced customer satisfaction. Committed to delivering results and fostering positive client relationships.
Overview
6
6
years of professional experience
Work History
Customer Service/assistant
Anthony M. Notaro Plumbing and Heating
Mount Kisco
03.2014 - 01.2017
- Organized and maintained vehicle inventory to ensure operational readiness.
- Set up job sites and updated supply lists for efficient project execution.
- Assisted with service calls to address client needs promptly.
- Prepared bills for clients, ensuring accurate invoicing and timely payments.
Customer Service Cashier/Customer Service/Stocker
DeCicco & Sons
Armonk
03.2014 - 01.2017
- Provided exceptional front-end customer service as cashier.
- Managed inventory by stocking shelves and organizing back stock.
- Handled making and receiving orders to ensure timely product availability.
President, Treasurer, Cafe
Westchester Community College
Valhalla
03.2012 - 12.2015
- Managed Music Club Cafe & Lounge to enhance community engagement.
- Coordinated events with advisor Professor Serrano to ensure successful execution.
- Organized and participated in end-of-semester concerts to showcase talent.
- Oversaw club finances to maintain budgetary compliance.
Field Assistant
Top dog scent Detection
Armonk
06.2011 - 06.2013
- Conducted thorough searches for bed bugs in Suny Purchase dormitories.
- Maintained comprehensive records of all rooms and beds inspected.
- Documented findings, noting positive and negative results.
- Assisted in training bed bug detection dog for improved accuracy.
Customer Service Cashier/stocker
Lakeshore Learning Store
Scarsdale
07.2012 - 09.2012
- Served as primary cashier, ensuring efficient transactions and customer satisfaction.
- Provided exceptional customer service to enhance shopping experience.
- Managed back stock operations to maintain optimal inventory levels.
- Conducted regular inventory assessments to track product availability.
Education
Liberal Arts of Education -
Westchester Community College
Valhalla, NY01.2014
High School -
Eastchester High School
Eastchester, NY06.2010
Skills
- Customer service
- Inventory management
- Billing preparation
- Supply chain coordination
- Event planning
- Data documentation
- Time management
- Multitasking Abilities
Timeline
Customer Service/assistant
Anthony M. Notaro Plumbing and Heating
03.2014 - 01.2017
Customer Service Cashier/Customer Service/Stocker
DeCicco & Sons
03.2014 - 01.2017
Customer Service Cashier/stocker
Lakeshore Learning Store
07.2012 - 09.2012
President, Treasurer, Cafe
Westchester Community College
03.2012 - 12.2015
Field Assistant
Top dog scent Detection
06.2011 - 06.2013
Liberal Arts of Education -
Westchester Community College
High School -
Eastchester High School
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