Jaycie Nordell
Orem,UT
Summary
Talented team player and problem-solver with over 4 years of experience in human services and customer service. Proven strengths in scheduling, documentation, and problem solving with clients. Exceptional communication skills from initial contact to follow-up.
Overview
9
9
years of professional experience
Work History
Service Coordinator
ScenicView Academy
Provo, UT
07.2020 - Current
- Lead multi-disciplinary team in coordinating services for students. Gathered programming recommendations and collaborated with student and skills specialists to determine students needs and goals. Scheduled meetings and client appointments for student and staff teams.
Direct Support Professional
Chrysalis
Provo, UT
01.2017 - 01.2020
- Assisted adults with intellectual disabilities in tasks of everyday living, tracking behavior progress and implementing support strategies, and using crisis intervention methods. Led client and group recreational activities for enhanced client outcomes.
Office Assistant; Circulation Manager
Sanpete Messenger
Manti, UT
05.2016 - 05.2017
- Assisted office manager with admin tasks, managed circulation for county-wide paper distribution, and assisted publisher with tasks inside and out of office. Delivered clerical support by handling range of routine and special requirements.
Education
Associate of Science -
Snow College
Ephraim, UT05.2017
Skills
- Rapport and trust building
- Notetaking and documentation
- Service monitoring and evaluation
- Organization and Time management
- Customer Service
- Scheduling
- Creative team leadership
- Spreadsheet management
- Proofreading
- Canva
- Editing Skills
References
Diana Blaine - SC Supervisor, ScenicView Academy
dianab@svacademy.org
801-342-3474
Nancy Pomeroy - House Manager, Chrysalis
801-361-5284
Timeline
Service Coordinator
ScenicView Academy
07.2020 - Current
Direct Support Professional
Chrysalis
01.2017 - 01.2020
Office Assistant; Circulation Manager
Sanpete Messenger
05.2016 - 05.2017
Associate of Science -
Snow College